Summary
Overview
Work History
Education
Skills
Timeline
Generic

Schwona Tarleton

West Liberty

Summary

Dynamic professional with extensive experience in customer service and team collaboration at McDonald's. Proven ability to enhance customer satisfaction through effective multitasking and attention to detail. Skilled in cash handling and maintaining a clean environment, consistently delivering high-quality service while fostering a positive team atmosphere.

Overview

8
8
years of professional experience

Work History

Crew

McDonald's
05.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Manager

Jimmy John's
01.2023 - 02.2025

Food preparation handling money an transaction online training an temp of product

  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Dsp

Creative Foundation
04.2017 - 12.2021
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Dsp

Independent Beginnings
04.2021 - 05.2021
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Diploma - General Studies

Fairbanks
Milford Center, OH
06.1990

Certificate - Health Education

Tolles Technical Center
Plain City, OH
06.1990

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning
  • Cash handling
  • Attention to detail
  • Cleaning and sanitizing

Timeline

Crew

McDonald's
05.2025 - Current

Manager

Jimmy John's
01.2023 - 02.2025

Dsp

Independent Beginnings
04.2021 - 05.2021

Dsp

Creative Foundation
04.2017 - 12.2021

Diploma - General Studies

Fairbanks

Certificate - Health Education

Tolles Technical Center
Schwona Tarleton