Sciutto Timothy(John)
Freeport,IL
Summary
Dynamic store manager with expertise in inventory management and customer service, honed at Oreilly Auto Parts. Proven track record in leading teams to exceed sales targets and enhance customer satisfaction. Skilled in problem-solving and team leadership, driving operational efficiency and fostering a positive work environment. Achieved a 20% reduction in operational costs.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational bran
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
Work History
Store Manager
Oreilly Auto Parts
Freeport, Il
06.2014 - Current
- Led team in achieving sales targets through effective inventory management and customer service.
- Streamlined store operations, enhancing efficiency and reducing operational costs.
- Analyzed sales data to identify trends and implement strategic merchandising initiatives.
- Oversaw compliance with safety regulations and company policies to ensure operational integrity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Monitored daily cash discrepancies, inventory shrinkage, and banking deposits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Parts Manager
Ford
Freeport, Il
12.2013 - 06.2014
- Managed inventory levels to ensure optimal stock availability and reduce excess backlog.
- Oversaw procurement processes, negotiating with suppliers to secure favorable terms and conditions.
- Streamlined parts distribution operations, improving delivery times and customer satisfaction rates.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Ordered parts for customers, repair shops, and service departments for use in equipment.
- Provided timely, insightful and accurate reports to upper management.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
Assistant Store Manager
Road Ranger
Freeport, IL
05.2009 - 12.2013
- Led daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on best practices in sales techniques and inventory management.
- Implemented efficient stock replenishment processes, reducing product loss and ensuring availability.
- Analyzed sales data to identify trends and opportunities for improving store performance.
- Developed strategies that increased foot traffic and enhanced customer engagement.
- Collaborated with upper management to establish operational goals aligned with company objectives.
- Resolved customer complaints effectively, fostering a positive shopping environment and loyalty.
- Managed closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
Dakota High School
Dakota, ILCertificate in Blueprint Reading -
Highland Community College
Freeport, IlCDL -
Highland Community College
Freeport, ILSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Goals and performance
- Friendly and positive
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Team building and leadership
Timeline
Store Manager
Oreilly Auto Parts
06.2014 - Current
Parts Manager
Ford
12.2013 - 06.2014
Assistant Store Manager
Road Ranger
05.2009 - 12.2013
High School Diploma -
Dakota High School
Certificate in Blueprint Reading -
Highland Community College
CDL -
Highland Community College