Service-oriented hard worker with many years of background in childhood development and customer relations .Core competencies include all computer programs, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Seasoned production supervisor familiar with Retail operations and best practices. Able to lead and motivate workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high.
Energetic Area Supervisor highly effective at training staff, maximizing productivity and controlling inventory. Versed in Sales and Management operations.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Area Supervisor
Ross Stores Inc
Houston, TX
08.2017 - 12.2020
Monitored employee work and determined benchmarks for performance indicators
Established area team schedule and planned production
Keep areas clean, neat and inspection-ready at all times, maintaining strict compliance with customer service report guidelines to keep products within tight tolerances
Oversaw daily operations in Frontend Supervisor with 10-strong team
Planned and updated work schedules for optimal coverage of expected business
Merchandiser
Home Depot
Houston, TX
10.2015 - 06.2017
Examine, select, order, and purchase at most favorable priced merchandise consistent with quality, quantity, specification requirements and other factors
Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, or style number.
Inspected merchandise for quality and arranged proper display location on floor
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes [Number]%
Assistant Manager Trainee
Family Dollar
Channelview, TX
06.2016 - 03.2017
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Makeup sales/Front End Cashier
Walgreens
Channelview, TX
08.2015 - 02.2016
Knowledge to understand client skin Beauty Expert Knowledge of different tones and shades.
Jewelry sales/Remodeling
Sam's Club
Houston, TX
09.2007 - 06.2009
E.D Program Assistant
Timberidge G, Aldine Youth Center Afterschool program
Houston, TX
01.2006 - 04.2008
Advise clients or respond to inquiries about financial aid in person or via phone, email, Web site, or Internet chat to discuss educational options
Leader tutor and afterschool program aide, Worked with after scholars Curriculum based activities Field Experiences Social and emotional skills.
Walmart
Houston, TX
01.2006 - 06.2007
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Assistant Director
Mental Health Counselors
Denton, TX
03.2004 - 09.2006
Denton State School
05.2003 - 01.2006
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
Develop and implement treatment plans based on clinical experience and knowledge
Evaluate clients' physical or mental condition, based on review of client information.
Adjustment Aide
Behavioral, Channelview High School
Channelview, Tx
01.2020
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Saved money by implementing cost-saving initiatives that addressed long-standing problems
Education
Associate - Criminal Justice
Kaplan University
Davenport, IA
06.2005 - 05.2008
Associate of Arts -
San Jacinto Community College
Houston,tx
01.2022 - Current
Criminalistics And Criminal Science
Texas Southern University
Houston, TX
Skills
Social and group settings
Timeline
Associate of Arts -
San Jacinto Community College
01.2022 - Current
Adjustment Aide
Behavioral, Channelview High School
01.2020
Area Supervisor
Ross Stores Inc
08.2017 - 12.2020
Assistant Manager Trainee
Family Dollar
06.2016 - 03.2017
Merchandiser
Home Depot
10.2015 - 06.2017
Makeup sales/Front End Cashier
Walgreens
08.2015 - 02.2016
Jewelry sales/Remodeling
Sam's Club
09.2007 - 06.2009
E.D Program Assistant
Timberidge G, Aldine Youth Center Afterschool program