TAMOY SIMPSON- JONES
SUNRISE
Summary
Experienced professional seeking a position in a dynamic organization to utilize skills and experience. Strong track record of delivering high-quality results and leading cross-functional teams. Excited to contribute to strategic decision-making and thrive in an innovative and collaborative environment that values employee growth.
Overview
7
7
years of professional experience
Work History
Area Supervisor
Lucky Loon kitchen
04.2025 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Server
Fatboys Destin
11.2022 - 09.2024
- Oversees table operations, delivering timely and polite service.
- Handles customer requests and complaints
- Processes transactions and manages payments
- Maintains cleanliness and organization
Customer service representative
Hinduja Global services
12.2018 - 10.2022
- Maintains customer records by updating account information
- Resolved product issues through complaint analysis, solution selection, swift correction implementation, and resolution confirmation.
Education
BSc - Biology
Mico University
Jamaica 01.2021
High School Diploma -
Old Harbor high school
Jamaica 01.2019
Skills
- Adaptability
- Conflict Resolution
- Negotiations
- Time management
- Leadership
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Suite (Docs, Sheets, Slides, Gmail)
- Data Analysis (Excel)
- Graphic Design (Adobe Creative Suite)
- Social Media Management
Languages
English
Native or Bilingual
Timeline
Area Supervisor
Lucky Loon kitchen
04.2025 - Current
Server
Fatboys Destin
11.2022 - 09.2024
Customer service representative
Hinduja Global services
12.2018 - 10.2022
BSc - Biology
Mico University
High School Diploma -
Old Harbor high school
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