Scot Neri
Charlton,MA
Summary
Accomplished and results-oriented professional with extensive experience in building brand recognition and fostering team development. Demonstrated strategic focus and progressive career growth with increasing levels of operational responsibility. Successfully introduced Buffalo Wild Wings to Massachusetts by opening seven locations and played a key role in expanding the brand throughout New England. Collaborative leader known for providing expert-level leadership and operational direction to high-performance teams, while developing future leaders. Operates with an entrepreneurial leadership style, effectively solving complex business problems to drive revenue, efficiency, and margin-driven growth. Committed to employee engagement and customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Operations
Cohasse Country Club
11.2023 - 10.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Realized COGS savings of $56k (37.8%) in first 9 months.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved significant labor cost savings, ($44k in 9 months), by redesigning schedules, hours of operations and cross-training.
Vice President of Operations
Wahlburgers
10.2022 - 10.2023
- Revamped entire company operations in conjunction with my team constituting the Director of Training and the Director of Operations
- Increased company profits of over $172k through performance optimization strategies and labor efficiency improvements
- Prepared annual budgets with control procedures to prevent overages.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Established performance goals for department and outlined processes for achievement.
- Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques.
- Championed employee development programs to enhance skills, increase retention rates, and build a high-performance workforce.
District Manager
JK&T Wings dba: Buffalo Wild Wings
08.2010 - 07.2022
- Enhance personal experience by serving as 'District Manager' in an organization with an annual sales volume of $155M
- Utilize exceptional skills to govern five new restaurant openings in the market by serving across multiple units in 2011
- Attain higher margins and increase profitability for all stores in the region by supervising each store's labor, food, beer and liquor costs, in collaboration with GM individually
- Implement district-wide review and rewards program resulting in maximization of brand loyalty from worst to first in the northeast region
- Optimize overall organizational productivity by providing effective guidance on implementation of new menu training activities
- Utilized remarkable management expertise to oversee multiple locations with annual sales volume of up to $6.1M, while acting as 'Interim District Manager' for Louisiana market
- Ensured market share growth by administering the opening of 5 new restaurants, and 1 remodel
- Selected as one of five DMs to serve on the BWW Beverage Advisory Board, in charge of selecting the beer program for the coming year
- Developed high-performance team of ~300 employees and 25 managers, consisting of 5 GMs and 5 AGMs; 5 of which were developed from hourly employees.
Education
Bachelor of Science - Entrepreneurial Studies
- Varsity Basketball
- Varsity Golf
Skills
- Operational Leadership & Direction
- Cost Control & Minimization
- Strategic Planning
- Vendor Relationships
- Full P&L Responsibilities
- Training & Development
- Project Planning & Coordination
- Cost Control
- Employee Development
Certification
- Chairman - Downtown Restaurant Association, Worcester MA 2008
- Instructor - ServSafe Alcohol Certification
- ServSafe Food Certified
- ServSafe Allergen Certified
- Massachusetts Crowd Control Certified
- Pro First Aid Skills Evaluator
Timeline
Director of Operations - Cohasse Country Club
11.2023 - 10.2024
Vice President of Operations - Wahlburgers
10.2022 - 10.2023
District Manager - JK&T Wings dba: Buffalo Wild Wings
08.2010 - 07.2022
Babson College - Bachelor of Science, Entrepreneurial Studies
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