Scot Parent
Ellington,CT
Summary
Fleet maintenance and transportation leader with 20+ years of maintenance experience, 15+ years of transportation management experience, 10+ years of technical training leadership, and 5+ years supporting hybrid, zero-emission, and electric vehicle programs. Proven success leading maintenance operations across 36 locations, 3,600 vehicles, and 6 states, leading multi-site maintenance and transportation teams totaling 300 employees across union and non-union facilities, with budget accountability of $1.2M. Deep expertise in fleet reliability, preventive maintenance, mechanical safety, DOT compliance, training, vendor oversight, cost control, and operational improvement. Recognized for improving uptime, increasing PM compliance, reducing repair spending, strengthening safety culture, and partnering cross-functionally to deliver safe, reliable, and cost-effective transportation services.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Fleet Maintenance & Equipment
Post Road Stages & Collins Bus Service
South Windsor, CT
01.2024 - Current
- Lead fleet maintenance and equipment operations supporting safe, reliable, and cost-effective transportation service across company locations for a fleet of 700+ vehicles.
- Direct maintenance strategy, preventive maintenance planning, compliance oversight, and vendor coordination to maximize fleet availability, control costs, and support safe transportation operations.
- Ensure compliance with company standards and applicable DOT, motorcoach, and regulatory requirements, maintaining strong inspection and audit readiness.
- Oversee vehicle and equipment inventory management, licensing, registrations, inspection records, warranties, and maintenance documentation.
- Audit maintenance practices, repair quality, and service records to promote consistency, safety, and cost-effective performance.
- Identify opportunities to improve fleet productivity, reduce operating costs, improve fuel efficiency, and strengthen driver performance.
- Manage fuel purchasing programs, fuel card controls, GPS tracking oversight, and related invoice review for operational accountability.
- Oversee parts inventory to ensure budget alignment and uninterrupted maintenance support.
- Support driver orientation, skills verification, and training programs to ensure operators are properly prepared for assigned equipment.
- Prepare bid specifications for fleet and equipment purchases and inspect assets prior to acceptance.
- Complete and oversee all required DOT-related reporting and fleet compliance activities.
Superintendent of Maintenance Training & Technical Services
CTTRANSIT (HNS Management)
Hartford, Hamden, & Stamford, CT
01.2021 - 01.2024
- Directed maintenance training and technical services across multiple transit locations in a union environment.
- Developed and administered technical maintenance training programs, including curriculum design, scheduling, certification tracking, orientation, and recurrent training.
- Led technician certification and apprentice training programs to improve workforce capability, consistency, and readiness.
- Maintained training records, technical manuals, bulletins, schematics, and equipment documentation to support audit readiness and shop execution.
- Managed maintenance training department operations, assigned equipment, training rooms, and technical support resources.
- Coordinated vendor and external training partnerships with technical schools and manufacturers.
- Oversaw calibration, maintenance, operation, and software updates for testing and diagnostic equipment.
- Conducted advanced diagnostics, failure analysis, and root cause investigations to support fleet reliability and corrective action planning.
- Developed written safety operating procedures for test equipment and technical processes.
- Supported selection and performance evaluation of engines, transmissions, suppliers, rebuilders, and related service vendors.
- Served as a system-wide technical advisor and collaborated across maintenance leadership, operations, and support teams.
- Assisted with employee evaluations, goal setting, and workforce development initiatives.
Regional Manager & Trainer
First Student New England
New England Region
01.2017 - 01.2021
- Directed maintenance and transportation operations across 36 locations, 3,600 vehicles, and 6 states, improving fleet uptime by 18% and reducing maintenance cost per mile by 11%.
- Standardized preventive maintenance programs across a national network, increasing PM compliance from 72% to 96%.
- Reduced outside repair spending by $1.2M annually through vendor consolidation and contract renegotiation.
- Developed KPI dashboards for uptime, road calls, technician productivity, and CSA-related metrics, improving decision-making speed and executive visibility across the network.
- Partnered with operations and safety leadership to reduce roadside breakdowns by 22% and improve on-time service performance.
- Led multi-site maintenance and transportation teams totaling 300 employees across union and non-union facilities.
- Managed maintenance budget oversight of $1.2M and reviewed financial performance, budget variances, and accounts payable documentation to support cost control.
- Supported staffing, employee relations, and maintenance process improvements across multiple locations.
- Ensured maintenance operations complied with company policies and all applicable state and federal safety and regulatory requirements.
Fleet Maintenance Manager
First Student
Connecticut
01.2007 - 01.2017
- Scope of responsibility included multi-site fleet maintenance leadership across operations ranging from 150 to 400 vehicles, supporting up to 7 locations and 2 maintenance facilities in both union and non-union environments.
- Managed day-to-day fleet maintenance operations across multiple sites to support safe, reliable transportation service.
- Scheduled and administered preventive and corrective maintenance while troubleshooting mechanical issues and coordinating vehicle readiness with operations teams.
- Partnered with dispatch and location leadership to maximize vehicle availability and minimize service disruption.
- Supervised maintenance employees, including training, employee development, performance management, discipline, and workforce planning.
- Reviewed repair orders, approved coded maintenance activity, monitored maintenance spending, and reviewed accounts payable documentation.
- Oversaw parts ordering, fuel coordination, and third-party subcontracted repair work.
- Ensured compliance with company requirements and applicable state and federal regulations while maintaining a safe work environment.
- Supported maintenance planning and operational decision-making across both union and non-union facilities.
Mechanic / Second Shift Foreman
Laidlaw Educational Services (First Student)
Hartford, CT
01.2005 - 01.2007
- Supervised technicians during second-shift maintenance operations and tracked work order progress through completion.
- Diagnosed and repaired vehicle systems including brakes, suspension, drivetrains, and transmissions.
- Performed preventive maintenance, safety inspections, and annual DOT inspections.
- Monitored shop efficiency and repair quality and took action to improve operational performance.
- Supported mobile emergency service response as needed.
Mechanic
Capo Towing
East Hartford, CT
01.2003 - 01.2005
- Performed preventive maintenance, inspections, and repairs on fleet vehicles and equipment.
- Diagnosed and repaired brake, suspension, drivetrain, and transmission systems.
- Completed accurate work orders and supported mobile emergency services.
Education
High School Diploma - Diesel Mechanic & Fleet Maintenance
Howell Cheney Technical High School
01-2004
Skills
- Multi-Site Maintenance Operations
- Large-Scale Fleet Operations
- Transportation Operations
- Fleet Reliability
- Preventive Maintenance Programs
- DOT / OSHA Compliance
- Audit & Inspection Readiness
- Safety Leadership
- Budget Management
- Cost Control
- P&L Support
- Vendor & Third-Party Repair Oversight
- Work Order Auditing
- Warranty / Recall Management
- Technical Training & Certification
- Team Leadership
- Union & Non-Union Workforce Management
- EV / Hybrid / Zero-Emission Fleet Safety
- Root Cause Analysis
- Executive Reporting
Certification
- Mobile Air Conditioning Certification (Section 609), 2005
- Air / Hydraulic & ABS Brake Certification, 2007
- Electrical Multiplex Systems Certification, 2007
- Connecticut Fuel Tank Certification, Classes A, B, C, 2018
- Proctor Certification for 609 Mobile Air Conditioning, 2022
- Fogmaker Fire Suppression Certification, 2022
- NFPA 70E Low Voltage Certification, 2023
- NFPA 70E High Voltage Certification, 2023
- E-Hazard Train-the-Trainer, Low & High Voltage, 2023
- NFPA 70E Electrical Safety in the Workplace Certification, 2023
- Amerex Fire Suppression Certification, 2023
- Adult First Aid / CPR / AED Certification, 2023
- OSHA 30, 2023
- Electrical Safety for Electric Vehicles (EV) Task Qualified Personnel, 2024
- E-Hazard Train-the-Trainer Electrical Safety for EV, 2024
Timeline
Director of Fleet Maintenance & Equipment
Post Road Stages & Collins Bus Service
01.2024 - Current
Superintendent of Maintenance Training & Technical Services
CTTRANSIT (HNS Management)
01.2021 - 01.2024
Regional Manager & Trainer
First Student New England
01.2017 - 01.2021
Fleet Maintenance Manager
First Student
01.2007 - 01.2017
Mechanic / Second Shift Foreman
Laidlaw Educational Services (First Student)
01.2005 - 01.2007
Mechanic
Capo Towing
01.2003 - 01.2005
High School Diploma - Diesel Mechanic & Fleet Maintenance
Howell Cheney Technical High School
Additional Information
- Extensive experience in union and non-union operations
- Strong background in technical training, maintenance compliance, and workforce development
- Experience supporting hybrid, zero-emission, and electric vehicle safety and maintenance
- Member, Connecticut Technical Trade Advisory Committee (TTEC)