Scott Aaron Foreman
Duson,LA
Summary
Dynamic and results-driven engineering leader with over twenty years of progressive experience managing personnel, processes, and projects to deliver exceptional outcomes. A strong work ethic and collaborative spirit foster a team-oriented environment that consistently achieves goals on time and within budget. Expertise in building and maintaining robust, high-performance communications solutions through direct collaboration with customers, engineering teams, sales, and operations. Committed to driving innovation and excellence in all aspects of project execution.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior OSP Engineering Manager
Conterra Networks
04.2023 - Current
- Lead a national team of OSP Engineers, Drafting Specialists, Permitting Specialists, and engineering vendors, overseeing all aspects of fiber infrastructure design across a 15,000 route mile footprint
- Partner with the Geospatial team to enhance the fiber asset management system, improving data accuracy and operational efficiency
- Develop and implement process improvements that reduce lead times and optimize resource allocation
- Spearhead the technical collaboration process between cross-functional Sales, Operations, and Finance teams used to evaluate high impact opportunities for revenue generating and strategic fiber infrastructure builds
Senior Manager Product Implementation
Conterra Networks
01.2022 - 04.2023
- Led a team of Implementation Specialists focused on all activities involved in activation of managed services including Hosted Voice, POTS, and LAN
- Assisted Product Management team in development of product definition and operational documents for new product rollout
- Voice Vendor management including KPI review and conducting regular risk assessments ensuring all vendor activities met internal policies and external regulations
- Partnered with Sales, Customer Success, Service Activation, and NOC teams through client lifecycle
- Provided executive-level communication on the status of critical customer situations, ensuring all stakeholders were informed of action plans and outcomes
Sales Engineering Manager
Conterra Networks
02.2020 - 12.2021
- Led a national team of ten Sales Engineers responsible for technical solution creation for Enterprise, Wholesale, and SLED accounts
- Established standards for infrastructure and network diagrams for sales presentations
- Trained and coached on CRM best practices, boosting activity logging compliance and improving customer engagement tracking
- Engaged with regional sales leaders to drive revenue focusing on strategic accounts and new market penetration
- Partnered with product management and engineering to align customer requirements with roadmap priorities
Solutions Architect/Carrier Relations Manager
Conterra Networks
04.2018 - 02.2020
- Cross-functional liaison between Sales and Engineering teams providing technical analysis for individual opportunity-based sales and business case development
- Creating and maintaining network collateral for consumption by internal business units and systems
- Establishing and fostering strategic business relationships with 3rd party Carrier account teams to maximize buying potential and reduce cost of access
- Managing all Type 2 circuit procurement activities from quote analysis to circuit activation to invoice reconciliation
Engineering Manager
Network USA
12.2016 - 04.2018
- Providing technical leadership for engineering staff responsible for design, implementation, operation, maintenance, and documentation activities supporting a regional carrier-class fiber optic transport network
- Developing and implementing policies, standards, and procedures for the engineering and technical work performed in the department
- Preparing data networking equipment CAPEX estimates for individual business opportunities and network-wide infrastructure augments
- Producing technical documentation in support of the Sales team including network diagrams and RFP responses
- Managing 3rd party Carrier and vendor relationships
Supervisor – Connectivity
Global Data Systems
07.2015 - 12.2016
- Providing subject matter expertise and highest point of escalation across multiple disciplines including networking, infrastructure, and security for full-service managed IT company specializing in communications business continuity solutions for oil and gas, industrial construction, government, and healthcare clients
- Accomplishing human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing company policies and procedures
- Scheduling technical team resources for customer service delivery activities and break/fix issues
- Preparing and presenting quarterly business reviews for clients highlighting key performance metrics such as network availability, utilization, and performance
Senior Network Engineer-Western Hemisphere
RigNet
10.2013 - 07.2015
- Primary Engineering lead for US Land Division that provides fully-managed remote communications solutions (voice, video, data) to the onshore upstream oil and gas industry via VSAT and LTE technologies.
- Providing technical pre & post sales support to determine custom solutions for premium service delivery including data center integration, corporate backhaul, WAN optimization, advanced routing, QoS policies, and auto-failover configurations.
- Assisting in product development to create new products and services for the RigNet US Land market.
- Developing and documenting standard configuration and troubleshooting templates for provisioning team and NOC personnel.
- Preparing Methods of Procedure for production network maintenance.
- Tier IV on-call engineering escalation support for NOC and field personnel.
Engineer I, II, III
LUS Fiber
04.2002 - 10.2013
- Engineering, system planning, design, documentation, and support of a parish-wide FTTx system that provides data, voice, and video services to residential and business customers
- Supervising Engineering staff in day-to-day planning and provisioning of voice, video, and data customers.
- Creating and implementing engineering procedures and processes for overall work-flow improvement.
- Preparing and evaluating formal RFI, RFQ, and RFP documents for network equipment and professional services contract acquisition.
- Planning and coordinating network maintenance for upgrades and repairs to production network.
- 24-Hour on-call engineering technical support for carrier-class SONET (DS1 to OC-48) and Ethernet (Layer 2 and Layer 3 including MPLS) transport networks.
National Repair Center Technician
Allegiance Telecom
06.2001 - 04.2002
- Troubleshooting voice and data network issues for commercial accounts.
- Interfacing with the Lucent 5ESS switch to identify network faults including routing, customer translations, and network translations issues.
- Utilizing Lucent 5ESS, TBS, Clarify, ConnectVU and LERG to gather and track information regarding customer trouble.
- Working directly with customer implementation groups, provisioning, field operations, and ILECs to resolve customer issues.
CTAC Support Engineer
Alcatel USA
01.2001 - 04.2001
- Studying, in detail, the functionality of the Lifespan 2000 Digital Loop Carrier in a lab and classroom environment in preparation for a technical support position.
Education
Bachelor of Science in Electrical Engineering - (Telecommunications Option)
University of Louisiana At Lafayette
Lafayette, LA12.2000
Skills
- Engineering Design
- Strategic Planning
- Process Development & Optimization
- Project Management
- Solution-Oriented Sales Consulting
- Team Building
- Coaching and Mentoring
- Salesforce CRM, SiteTracker, Smartsheet proficiency
- Geospatial tool proficiency
- Telecommunications device operation
Certification
- Engineer in Training Certification (#20788) March 2003
- Professional Electrical Engineer, State of Louisiana (#33209) June 2007-Present -Active Status
Timeline
Senior OSP Engineering Manager
Conterra Networks
04.2023 - Current
Senior Manager Product Implementation
Conterra Networks
01.2022 - 04.2023
Sales Engineering Manager
Conterra Networks
02.2020 - 12.2021
Solutions Architect/Carrier Relations Manager
Conterra Networks
04.2018 - 02.2020
Engineering Manager
Network USA
12.2016 - 04.2018
Supervisor – Connectivity
Global Data Systems
07.2015 - 12.2016
Senior Network Engineer-Western Hemisphere
RigNet
10.2013 - 07.2015
Engineer I, II, III
LUS Fiber
04.2002 - 10.2013
National Repair Center Technician
Allegiance Telecom
06.2001 - 04.2002
CTAC Support Engineer
Alcatel USA
01.2001 - 04.2001
Bachelor of Science in Electrical Engineering - (Telecommunications Option)
University of Louisiana At Lafayette
Awards
Q2 2024 CRO Award Winner