Scott Allen
IT Manager & Telecommunications Manager
Monroe Township,NJ
Summary
Veteran of Information and Telecommunications technology with 30+ years leading organizational strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use. Instrumental in Networking achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating employees to meet demanding timelines. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
30
30
years of professional experience
2
2
Certificates
3
3
years of post-secondary education
Work History
IT Director , Telecommunications Manager
Medial Diagnostic Associates
Cranford, NJ
02.2002 - Current
- Guided organizational technology strategy and roadmaps.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Oversaw daily performance of computer systems and immediately responded to all types of hardware and software issues to keep network up and running.
- Created and terminated user's accounts from start to finish in business applications.
- Interacted and negotiated with vendors, outsources and contractors to secure products and services.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Coordinated technical training and personal development classes for staff members.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Wrote policy, procedure and manuals governing internal IT use.
- Oversaw IT department operations and training.
- Customized and repaired technology based on staff requests.
- Built, repaired and installed computer-related hardware based on deployment procedures.
IT Manager
Solid Waste Technologies
East Brunswick , NJ
06.1991 - 02.2002
- Product management roadmap objectives and requirements to develop customers technology strategy.
- Customized and repaired technology based on staff requests.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Managed up to 20 calls daily for both hardware and software support.
- Oversaw daily performance of computer systems and immediately responded to any issues to keep customers up and running.
- Coordinated technical training and personal development classes for staff members. Customized and repaired technology based on staff requests
- Built, repaired and installed computer-related hardware based on deployment procedures
- Oversaw daily performance of computer systems and immediately responded to customer issues to keep them up and running
Education
Bachelor of Science - Equivalent in Electronic Engineering
Devry
Woodbridge, NJ 06.1982 - 04.1985
Skills
Budget administration
undefinedCertification
Microsoft server Implementation
Timeline
Microsoft server Implementation
06-2012
Inter-tel Software and setup training
01-2005
IT Director , Telecommunications Manager
Medial Diagnostic Associates
02.2002 - Current
IT Manager
Solid Waste Technologies
06.1991 - 02.2002
Bachelor of Science - Equivalent in Electronic Engineering
Devry
06.1982 - 04.1985
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