Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Bailey

Lincoln,NE

Summary

Accomplished Lead Technician at Americom, adept in troubleshooting and repair, with a proven track record of enhancing customer satisfaction through meticulous attention to detail and quality. Excelled in project management, ensuring timely and budget-compliant delivery. Skilled in mentoring and fostering team collaboration, significantly contributing to operational excellence and safety.

Overview

10
10
years of professional experience

Work History

Lead Technician

Americom
08.2011 - 06.2021
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Adhered to established policies and standards to safely complete projects.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.

Education

High School Diploma -

Lincoln High
2229 J St
05-1990

Skills

    Troubleshooting and repair

    Operation and completion of large cable projects, deligation of work to several employees

    Ensuring job completion for time line and customer satisfaction

    High attention to detail and qualty

Timeline

Lead Technician

Americom
08.2011 - 06.2021

High School Diploma -

Lincoln High

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Scott Bailey