Scott Baker
Nampa,ID
Summary
I have extensive experience in customer service, warehouse and retail with an interest in several different forms of technology. While I might not be fully bilingual I can understand and speak intermediate Spanish. I work hard and get to work early. I am adept at working at fast paces and solving difficult problems on a time crunch. In all of my former jobs I have been on a team or led a team of people that gave me the practice and experience I need to be a team player and make sure that team succeeds
Overview
3
3
years of professional experience
Work History
Packing Associate
Amazon
Nampa, ID
10.2024 - 03.2025
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
- Maintained open communication with other departments, ensuring smooth coordination throughout the entire shipping system
- Utilized multiple different operating systems throughout the facility to aide in several stages of the shipping process
Online Personal Shopper
Walmart
Meridian, ID
01.2022 - 09.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- I served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Even though managerial experience sounds more enticing this position got me about 3 years of customer service experience
Sporting Goods Department Manager
Walmart
Meridian, ID
10.2023 - 03.2024
- Assisted in budget preparation and monitoring expenses to maintain profitability levels within the department.
- Implemented cross-training initiatives to enhance employee skill sets and versatility within the department workforce.
- Implemented loss prevention measures, significantly reducing incidents of theft and shrinkage within the department.
- Increased sales by implementing effective merchandising strategies and maintaining visually appealing displays.
- Trained and supervised staff members, resulting in a consistently high-performing team that provided exceptional customer service.
Online Grocery Manager
Walmart
Meridian, ID
09.2023 - 02.2024
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Troubleshooting company technology and solving every day issues that get escalated to management
Education
Associate in Engineering Technology - Mechatronics
College of Western Idaho
Nampa, IDHigh School Diploma - STEM
Columbia High School
Nampa, ID05.2022
Skills
- Warehouse safety
- Efficient packing
- Product packaging
- Box assembly
- Product labeling
- Microsoft Word
- Microsoft Excel
- Welding
- Electronics
- Soldering
- Computer hardware
Languages
Spanish
Limited Working
Timeline
Packing Associate
Amazon
10.2024 - 03.2025
Sporting Goods Department Manager
Walmart
10.2023 - 03.2024
Online Grocery Manager
Walmart
09.2023 - 02.2024
Online Personal Shopper
Walmart
01.2022 - 09.2024
Associate in Engineering Technology - Mechatronics
College of Western Idaho
High School Diploma - STEM
Columbia High School