Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Bisciglia

Franklin,WI

Summary

As a seasoned Disaster Recovery and Business Continuity manager that takes tasks head on and delivers the correct results the first Time. I have the ability to look at current and develop a DR program that will ensure the recovery of each Business unit RTO's within it's agreed up-time. I have great success in building both IT and Business teams to achieve the overall goals of the organization. The importance of Governance across the DR program is the building blocks for the execution and the program's resilience and success. I was fortunate to part of the 2019 City Of Tampa and the State of Florida Emergency Management Program. I was a planner and a Evaluator for the ' Gandy Command - 2019 Triennial Full Scale Exercise' . I would be glad to review the report I presented for this full scale Emergency event.

Gandy Command

2019 Triennial Full Scale Exercise

Overview

36
36
years of professional experience

Work History

Sr Systems Engineer

Northwestern Mutual Life Insurance
03.2021 - 07.2022
  • One of 8 team Members in Disaster Recovery Organization
  • Performed BIA's across various Business units and Infrastructure Teams
  • Provided data analysis on Disaster Recovery applications, It Application, IT Infrastructure Components, Software and Cloud Sourcing Vendors Disaster Recovery Testing and Metrics
  • Provide Monthly and Quarterly Metrics to IT Executive Management for Testing and Recovery Failures and successes.
  • Provide Testing and Recovery Documentation of Failures and Root Causes. Provide Fixes to ensure re-testing is successful, Re-schedule testing, Report to Executive Management
  • Provide Corporate Legal, Audit and Governance with Testing and Recovery outcomes.
  • Provide reporting of all IT and Business RTO's (Applications Tested within its RTO, Applications Tested that did not meet its RTO's, IT Software and assets tested within its RTO's, IT software and assets that did not meet its RTO's, Business Resilience Units Tested that did not meet it's Up-Time RTO's, Business Resilience Units Tested that meet its Uptime RTO's)
  • Team member for implementation of IT and Business Automating Paging system SENDWORDNOW.

Senior Manager Business Process & Technology

RoomsToGo
02.2018 - 06.2020
  • Design, document and govern technical infrastructure for QA and Production Disaster Recovery for RoomsToGo and all Distribution Centers located in United States and Puerto Rico.
  • Governance for all changes to Technical Infrastructure using ITIL methodologies and ServiceNow.
  • ITSCM - Governance and planning for IT Pandemic planning.
  • Governance for Planning
  • Implementing and Testing IT Disaster Recovery plans with IT and Business User quarterly.
  • Executing Tabletop exercises with IT and each Business Units as required
  • Execute disaster recovery failover testing between regional and local DC's using high availability architectures for New and existing Business and Mission critical applications and business processes.
  • Provide and maintain Executive Leadership dashboards
  • Create and present Quarterly IT Disaster Recovery program updates to Executive Leadership team for In-House/Cloud Vendor Infrastructures and business applications.
  • Disaster Recovery for VM/SQL Based applications using Site Recovery Manager (SRM)
  • Performed Integration and Release analysis as they related to impacts of changes that may affect DR Environments using tools in SERVICENOW.
  • Installed and configured ONPAGE for IT Department and Applications support areas and Business Continuity teams.
  • Implemented Projects using SDLC, SCRUM & Agile methodologies.
  • Created and implemented IT Security Governance, Policies, Procedures and best practices
  • Yearly/Quarterly Governance assessment Process of Corporate Attestation of Compliance (PCI Compliance and Data Security standards)
  • Performed Risk Assessments for PCI and PII
  • Program creation for IT Governance role and implementation of: Corporate Acceptable use Policy, BYOD, Asset, Change, Data Classification, Retention, Exception, Event Management, Incident, Media Disposal, Networking 0-day Server Patching and Release Management policies.
  • Developed internal Facing SharePoint Document Management site for Governance documents that are shared across (Legal, HR, IT and other Business Unit departments)
  • Project Management for IGEL Replacement (including SOTI Management), Phase1 move from On-Premise O365 to O365-Online(ms-cloud)
  • Using Assurance Disaster Recover Software and Business Resilience planning, execution and Cloud storage.
  • Implemented Fairchild - Maestro RS Software as replacement for Fairchild.

Various IT Titles Across MY 30 Years

S.C. Johnson
01.1987 - 08.2017
  • Worked in SCJ IT for around 30 Years and retired in and about 2018.
  • IT DR planning for SAP Applications
  • Governance of daily changes for technical infrastructure using ITIL methodologies in alignment with operational service delivery methodologies
  • ITSM - Governance for development of IT Pandemic Planning Guide and Plan
  • Testing of IT Disaster Recovery Plans with IT and Business Units
  • Maintain Disaster Recovery Dashboards and reporting.
  • Integration and Release management to ensure Impact Of changes does not affect DR Environment
  • Implemented SENDWORDNOW for Global Disaster Recovery, Facilities Management and Corporate Communications uses

Education

Associate of Science - Information Technology

Gateway Technical College
Kenosha, WI
03.1978

Skills

  • Complex Project Delivery
  • Root Cause Analysis
  • 20 Years of IT Service Continuity Experiences
  • Management of Multi Million Dollar DR Budgets
  • Management of DR staff across Global Locations
  • Service Continuity and Business Resilience acumen
  • Excellent Communications and Presentation Skills across all level of Business Areas and Executive Management
  • Project Management
  • Ability to Build IT Team cohesion and Business cohesion with IT Teams during all exercises or in case of real event

Timeline

Sr Systems Engineer

Northwestern Mutual Life Insurance
03.2021 - 07.2022

Senior Manager Business Process & Technology

RoomsToGo
02.2018 - 06.2020

Various IT Titles Across MY 30 Years

S.C. Johnson
01.1987 - 08.2017

Associate of Science - Information Technology

Gateway Technical College

Similar Profiles

CREATE PROFILE
Scott Bisciglia