Scott Blair
Asheville,NC
Summary
Experienced and knowledgeable IT leader with a history of success in healthcare information technology leadership roles. Skilled in maximizing resource utilization to support scalable operations and drive innovation and efficiency. 20 years of experience demonstrating strong planning and problem-solving abilities. Highly organized and systematic with natural relationship-building and leadership talents.
Overview
20
20
years of professional experience
Work History
Director Application Services
HCA Healthcare Inc.
Asheville, NC
01.2022 - Current
- As Director of EHR support, I oversee the support of electronic medical record (Cerner) and clinical applications for the North Carolina Division. We have 6 inpatient facilities, with the largest being an 850-bed hospital. Additionally, we support a post-acute facility, an outpatient surgery center, and over 100 ambulatory clinics.
- I oversee the work of 5 Application Service Management teams with 5 managers and 40+ FTEs: Nursing Informatics, Surgery, Pharmacy, Registration and Scheduling, and Lab.
- I ensure EMR system standards and compatibility with HCA standard information systems architecture, tools, policies, and procedures, and interact with corporate, division, and facility-level IT and executive leadership teams as needed in relation to clinical, technical, and customer support.
- As a member of the HCA Division Executive IT team, I participate in the development and implementation of the Information Services Strategic Plan.
- Utilizes strong communication and management skills to manage technical and business relationships in a matrixed application support environment.
- Successfully integrated nursing informatics into the IT team to provide comprehensive IT and clinical support for current and future state workflow assessments, design, test, build, validation, training, and go-live support of EMR and clinical applications initiatives.
- Foster a customer-centered team culture focused on customer experience and service excellence (95% SMO Index score for 2024).
- Restructured the team to support Tier 2 service requests and incident response, saving 1 million annually.
Division Application Manager
HCA Healthcare Inc.
Asheville , NC
06.2019 - 12.2021
- Specialized in Cardiology, Surgery, and Pharmacy application support.
- Part of a leadership team that supported HCA and Mission Health integration.
- Build and foster team growth to accomplish organizational objectives.
- Manage departmental budgets and negotiate IT-specific support contracts.
- Meet routinely with operational leaders to align and prioritize work with organizational goals.
- Teams are responsible for current and future workflow assessments, planning and design, testing, building, validation, training, and go-live support of clinical applications using SDLC, Agile, and Design Thinking methodology.
- Oversees and participates in upgrades, script writing, unit, integration, and user acceptance testing.
- Provides application support for the following systems: Cerner Powerchart, Cerner Surginet, Cerner AIMS, and Cerner Pharmnet.
- Extraordinary Performance Award winner for FY18 and FY19.
IT Strategic Engagement Partner CV Services
Mission Health System
Asheville, NC
01.2013 - 06.2019
- Led Cardiovascular IT support for a large cardiology practice with 48 cardiologists and 27 advanced practitioners.
- Collaborated with heart services VP, directors, managers, and lead techs to define long-term strategic goals, solicit cooperation, resolve problems, and implement new solutions.
- Recruited, hired, trained, and supervised IT EMR analysts to support inpatient and ambulatory EMRs and cardiovascular PACS system.
- Prioritized, assigned, and reviewed the work of IT EMR and application support analysts and provided 24-hour EMR and other application support to meet all service level agreements.
- Negotiated support contract for third-party vendors of CV applications, totaling over $250k annually.
- Led an upgraded Philips Xcelera to Philips Intellispace Cardiovascular (ISCV) and successfully migrated 100,000 studies.
- Led an EMR Conversion for Asheville Cardiology Associates and standalone imaging center (MCVD) from NextGen to Cerner PowerChart.
- Interfaced all CV applications with Cerner to include documents and discrete values.
- Led an effort that converted 1,000+ patient monitors in the health system from Philips to GE Gateways, with telemetry and telemetry stations, and stood up a Central Monitoring Unit.
Non-Invasive Cardiology Manager
Mission Health System
Asheville, NC
01.2005 - 12.2013
- Managed nursing, technical, and clerical personnel consisting of 18 full-time employees that performed over 15,000 procedures annually.
- Developed and implemented organizational policies and procedures for the department.
- Planned and implemented the operational budget, capital budget, and managed productivity.
- Successful national accreditation through the Inter-societal Commission for the Accreditation of Echocardiography Laboratories (ICAEL).
- Transitioned the ultrasound department from video tape to digital echocardiograms.
- Partnered with community colleges to train, mentor, and shape new ultrasound students during their clinical trials.
Education
Bachelor of Arts - Business Management
Mars Hill University
Mars Hill, NC12-2011
Skills
- Staff Development
- Budget Management
- Contract Management
- People Management
- Hiring and Retention
- Contract and Vendor Management
- Innovation management
- Business Development
- Logistics Management
- Strategic Planning
- Issues Resolution
- Program Management
- Team Management
- Project Coordination
- Business Planning
- Project Management
- Contract Negotiation
Military Background
- United States Air Force 1991-1998
References
References available upon request.
Timeline
Director Application Services
HCA Healthcare Inc.
01.2022 - Current
Division Application Manager
HCA Healthcare Inc.
06.2019 - 12.2021
IT Strategic Engagement Partner CV Services
Mission Health System
01.2013 - 06.2019
Non-Invasive Cardiology Manager
Mission Health System
01.2005 - 12.2013
Bachelor of Arts - Business Management
Mars Hill University
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