Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Hi, I’m

Scott Brannon

Salesforce Administrator
Ball Ground,GA

Summary

Salesforce Admin | Innovative Solutions Crafter | Tech, Gaming & Learning Enthusiast | Embracing AI & IoT | Galaxy Explorer

Overview

6
years of professional experience
5
years of post-secondary education
3
Certifications

Work History

EPIC, LLC
Marietta, GA

Salesforce Administrator
11.2017 - 08.2023

Job overview

  • Built single and multi-object apps that increased productivity and adoption ranging from project updates, construction material selection and accounts payable purchase orders to internal IT project tracking
  • Salesforce : custom fields and objects; global and quick actions; validation rules; approval processes; email templates and alerts; flow; page layouts; lightning record pages and dynamic forms; and list views, reports and dashboards
  • Managed daily solutions delivery through custom-built ticketing system
  • Some experience with Field Service, Service Cloud, Sales Cloud, CPQ, Conga, DocuSign, BetterCloud, Okta, AccountingSeed, Hexnode, Adobe Sign, and Five9
  • Daily Scrum with offshore development team designing and implementing custom solutions
  • Set up and controlled user access levels across databases to protect important data
  • Spoke at inaugural Salesforce Hackathon Bangladesh 2023 in Bangladesh

Education

Georgia Southern University
Statesboro, GA

Bachelor of Science from Criminal Justice
09.1989 - 06.1994

University Overview

Skills

Service Design

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Affiliations

Affiliations

Salesforce Military

Certification

Salesforce Certified Administrator

Timeline

Salesforce Certified Advanced Administrator

03-2022

Salesforce Certified Platform App Builder

01-2022

Salesforce Certified Administrator

06-2018
Salesforce Administrator
EPIC, LLC
11.2017 - 08.2023
Georgia Southern University
Bachelor of Science from Criminal Justice
09.1989 - 06.1994

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Scott BrannonSalesforce Administrator