Salesforce Admin | Innovative Solutions Crafter | Tech, Gaming & Learning Enthusiast | Embracing AI & IoT | Galaxy Explorer
Hi, I’m
Scott Brannon
Salesforce Administrator
Ball Ground,GA
Summary
Overview
6
years of professional experience
5
years of post-secondary education
3
Certifications
Work History
EPIC, LLC, Marietta, GA
Salesforce Administrator
2017.11 - 2023.08 (5 years & 9 months)
Job overview
- Built single and multi-object apps that increased productivity and adoption ranging from project updates, construction material selection and accounts payable purchase orders to internal IT project tracking
- Salesforce : custom fields and objects; global and quick actions; validation rules; approval processes; email templates and alerts; flow; page layouts; lightning record pages and dynamic forms; and list views, reports and dashboards
- Managed daily solutions delivery through custom-built ticketing system
- Some experience with Field Service, Service Cloud, Sales Cloud, CPQ, Conga, DocuSign, BetterCloud, Okta, AccountingSeed, Hexnode, Adobe Sign, and Five9
- Daily Scrum with offshore development team designing and implementing custom solutions
- Set up and controlled user access levels across databases to protect important data
- Spoke at inaugural Salesforce Hackathon Bangladesh 2023 in Bangladesh
Education
Georgia Southern University Statesboro, GA
Bachelor of Science from Criminal Justice
1989.09 - 1994.06 (4 years & 9 months)
University Overview
Skills
Service Design
undefinedAffiliations
Affiliations
Salesforce Military
Certification
Salesforce Certified Administrator
Timeline
Salesforce Certified Advanced Administrator
2022-03
Salesforce Certified Platform App Builder
2022-01
Salesforce Certified Administrator
2018-06
Salesforce Administrator
EPIC, LLC
2017.11 - 2023.08 (5 years & 9 months)
Georgia Southern University
Bachelor of Science from Criminal Justice
1989.09 - 1994.06 (4 years & 9 months)
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