Informative inspector with extensive knowledge of local building codes, construction methods and housing systems. Excellent organizational and interpersonal skills. Hardworking and flexible with drive to succeed.
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Home Inspector
Apex South Inspections, LLC
Bainbridge, GA
06.2019 - Current
Certified InterNACHI Inspector
Florida Licensed Inspector
Marketing to Mortgage and Real Estate companies by scheduling team meetings to educate members on services and/or building science.
Comprehensive inspections of commercial and residential properties which includes the grading, foundation, exterior cladding, egress, roof covering, roof structure, thermal envelope, heating & cooling system, electrical system, plumbing system.
Delivering thorough inspection reports within 24 hours using cutting-edge inspection software.
Used state of the art inspection equipment (drone, FLIR camera, radon, and crawl space robot) to reveal defects of the building systems.
Follow up weekly and monthly basis to clients and agents to maintain customer satisfaction.
Emailed agents to update promotions to increase profitability.
Developed and updated social media account to capture future leads and educate property owners and agents.
Completed inspections of current construction, refurbishment and repair projects.
Field Claims Representative
Georgia Farm Bureau
Macon, GA
12.2012 - 06.2019
Negotiated assigned residential and agricultural loss settlements.
Inspected damaged property to complete appropriate estimates and documentation.
Summarized claims in excess of authority and submitted to manager for approval.
Ensured high customer satisfaction levels through professionalism and efficiency.
Maintained satisfactory levels of productivity/claims handling cycle time.
Maintained and developed insurance policy knowledge.
Improved working relationships with office and construction industry staff.
Designed structural schematics of complex building/roof designs.
Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Used methodologies to reduce construction cost.
Office Manager, Surety Agent
Brinson Bonding Agency
Bainbridge, GA
05.2009 - 12.2012
Evaluated employee records and productivity and submitted evaluation reports.
Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
Assessed defendants' background and to repay bail bonds.
Processed payments from defendants to secure bonds.
Developed line of communication with Judicial Agents
Located, apprehended and returned suspects to court or jail after missed court appearances.
Attended court to confirm attendance of each defendant at scheduled times.
Pharmaceutical Sales Representative
Abbott Laboratories
Valdosta, GA
08.2007 - 05.2009
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
Prospected continuously for new potential customers and maintained robust conversion rate.
Developed innovative branded marketing collateral for use by sales team in sales cycle process.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Medical Assistant
Southern Orthopedic Specialist
Tallahassee, FL
11.2004 - 08.2007
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed clinical procedures and gathered patient data for interpretation by physician.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Obtained client medical history, medication information, symptoms, and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Taught patients about medications, procedures, and care plan instructions.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Bachelor of Arts and - Science
Criminology
Valdosta State University
Associate of Science - Health Science
Columbus State University
Columbus, GA
08.2000 - 08.2002
Skills
Attention to Detail
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Timeline
Home Inspector
Apex South Inspections, LLC
06.2019 - Current
Field Claims Representative
Georgia Farm Bureau
12.2012 - 06.2019
Office Manager, Surety Agent
Brinson Bonding Agency
05.2009 - 12.2012
Pharmaceutical Sales Representative
Abbott Laboratories
08.2007 - 05.2009
Medical Assistant
Southern Orthopedic Specialist
11.2004 - 08.2007
Associate of Science - Health Science
Columbus State University
08.2000 - 08.2002
Bachelor of Arts and - Science
Criminology
Valdosta State University
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