Scott Bryant
United Parcel Service, UPS
San Leandro,CA
12
years of professional experience
Dependable delivery driver with over 9 years of experience in optimizing delivery routes and providing outstanding customer service. Recognized for strong time management skills and ability to enhance operational efficiency, contributing to overall customer satisfaction.
Work History
Delivery Driver
9 Years 9 Months- Utilized GPS and routing software to optimize delivery routes and minimize delays.
- Delivered packages efficiently while adhering to safety protocols and company standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of deliveries, ensuring compliance with regulatory requirements.
- Assisted in training new drivers on delivery procedures and best practices for efficiency.
Behavior Technician
1 Year- Implemented individualized treatment plans to support clients with behavioral challenges.
- Collaborated with clinical directors to assess client progress and adjust interventions.
- Trained new staff on behavior modification techniques and data collection protocols.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Head Lifeguard
2 Years 6 Months- Trained and mentored junior lifeguards in emergency response protocols.
- Trained and mentored lifeguards in emergency response protocols.
- Developed schedules for lifeguard shifts, optimizing coverage during peak hours.
- Implemented safety procedures that reduced incidents and improved patron experience.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Supervised pool area to ensure safety and adherence to regulations.
- Streamlined administrative tasks by implementing efficient record-keeping systems for attendance, incident reports, and maintenance logs.
Education
Bachelor of Science - Administration of Justice
- Dean's List (Spring 2013)
Associate of Arts - Liberal Studies
Skills
Route optimization
Customer service
Attention to detail
Time management
Punctual and reliable
Reliability
Teamwork and collaboration
Positive attitude
Timeline
Delivery Driver
United Parcel Service, UPS
11.2016 - CurrentRead More
Behavior Technician
Ste Consultants
04.2016 - 04.2017Read More
Head Lifeguard
Albany High School
05.2014 - 11.2016Read More
California State University, East Bay
Bachelor of Science from Administration of Justice
Read More
Chabot College
Associate of Arts from Liberal Studies
Read More
Scholarship- Firefighting (2009)
I was awarded a scholarship when I attended Modesto Junior College in 2009.