Scott Bundy
Modesto,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
22
22
years of professional experience
Work History
Distributor Sales Representative
KELLY-MOORE PAINTS
California, Oregon, Washington, Alaska, Colorado
03.2023 - Current
- Increased sales revenue by building strong relationships with customers and providing tailored product recommendations.
- Enhanced distributor network by identifying potential new partners and conducting effective outreach campaigns.
- Streamlined order processing for faster deliveries, improving customer satisfaction and repeat business.
- Developed a deep understanding of product offerings to effectively educate customers on benefits and features.
- Negotiated favorable pricing and terms with suppliers, ensuring competitive price points for clients.
- Collaborated closely with marketing teams to develop targeted promotional materials that drove increased sales.
- Provided exceptional customer service by promptly addressing concerns, resolving issues, and maintaining open lines of communication.
- Organized successful trade show exhibits, generating valuable leads and expanding brand awareness in the industry.
- Performed B2B sales of Architectural Coatings to national retailers, generating over $3.4 million annually.
District Operations Manager
KELLY-MOORE PAINTS
Central Valle Of California
11.2001 - 02.2023
- Responsible for the day-to-day operations of 14 locations ($30,000,000 in sales) in the Central Valley of California
- Ensure customer service demands were met
- Helped stores meet inventory control, and sales/profit results through positive relationship building and coaching
- Worked directly with Store Managers at each location while collaborating closely with company executives, helping bridge the gap that so often occurs between the field and corporate
- Helped train future leaders of the company, while maintaining a bench of future leaders.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
- Managed cross-functional teams to ensure timely completion of projects within budget constraints.
- Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
Education
Associate of Applied Science - Applied Business Management
Brigham Young University - Idaho
Rexburg, ID07.2023
Skills
- Skilled in sales, business management, customer service and inventory management Strong sales professional with 30 years of experience in the architectural coatings industry Spent 22 of those years as a District Operations Manager, successfully overseeing Districts with over 100 employees and 30 million in sales Worked the last couple of years as a Distributor Representative, managing accounts that totaled 35 million in sales Hold an Associate of Science degree in Applied Business Management from Brigham Young University-Idaho Earned a Business and Leadership Skills Certificate and Basic Accounting Certificate from BYU-Idaho
Communication Skills
My commitment to clear and transparent communication has consistently contributed to positive team dynamics and successful project execution throughout my career.
Leadership Experience
Leadership skills I possess include, Self-Awareness, Communication, Problem Solving, Adaptability and Flexibility. These skills have served me well and led to successful outcomes for stores and territories where I had responsibilities.
References
- Ricardo Gonzalez, District Sales Manager, Kelly-Moore Paints, 209-534-5625
- Craig Truett, Retired, 209-534-3789
- Jeff Lundquist, Stanislaus Food Products, 209-484-2400
- Jeremy Lee, Titan Sales Representative, 209-294-3349
Timeline
Distributor Sales Representative
KELLY-MOORE PAINTS
03.2023 - Current
District Operations Manager
KELLY-MOORE PAINTS
11.2001 - 02.2023
Associate of Applied Science - Applied Business Management
Brigham Young University - Idaho