Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
FOIA Specialist
National Guard Bureau
Arlington, VA
10.2023 - Current
Review and analyze FOIA requests to determine the scope and nature of the information being sought
Maintain accurate and detailed records of all FOIA requests and responses
Prepare and draft responses to FOIA requests
Provide guidance and assistance to requestors regarding the FOIA process
Stay updated on changes in FOIA regulations and best practices
Air Transportation Journeyman
Air National Guard
Jacksonville, Arkansas
09.2014 - Current
Demonstrated in-depth understanding of requirements for international air transportation activities.
Maintained structured control over air transportation activities, including airdrops of supplies.
Executed established procedures for loading passengers and potentially hazardous cargo with focus on safety.
Achieved safety and efficient military transport of cargo and passengers.
Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
Validated load plans, cargo cleanliness and transportation documentation.
Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
Estimated freight and postal rates to track shipment costs and weights.
Operated Gates system governing receipt and processing of cargo and provided timely updates on status of cargo and mail.
Defined strategies and created a plan to achieve ambitious operational objectives.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
DTS Lead
National Guard Bureau
Arlington, VA
05.2021 - 10.2023
Ensured compliance with all relevant industry standards, regulations, and policies related to the DTS system.
Assisted in developing training materials for users of the DTS system.
Analyzed existing processes within the organization using a variety of tools including process mapping techniques, gap analysis, root cause analysis., to identify areas where improvements could be made to streamline operations utilizing the DTS platform.
Coordinated with other teams during implementation projects or incidents involving multiple departments or technologies.
Tracked service metrics, managing budgets and troubleshooting technical issues.
Provided technical guidance to team members on complex DTS issues.
Developed team environment to support engagement and high performance.