Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Scott Chianese

Chesterfield ,MI

Summary

Dynamic and dependable professional with a proven track record at UPS, excelling in customer service and route management. Recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving as a Shift Manager at McDonald's. Strong teamwork and time management skills drive success in fast-paced environments.

Work History

Delivery Driver

United Parcel Service, UPS
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Shift Manager

McDonald’s
1986 - 1992
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Bachelor of Science - Psychology

Wayne State University
Detroit, MI

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Time management skills
  • Safe driving record
  • Route management

Accomplishments

30 years of safe driving

Timeline

Delivery Driver

United Parcel Service, UPS

Shift Manager

McDonald’s
1986 - 1992

Bachelor of Science - Psychology

Wayne State University

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