Scott Clements
Whitsett,NC
Summary
Self-taught automotive and Harley mechanic with extensive knowledge of Harley-Davidson systems. Proven ability to diagnose and repair complex mechanical issues efficiently. Strong commitment to quality service and customer satisfaction. Recognized for reliability and expertise in the Harley brand.
Overview
22
22
years of professional experience
Work History
Harley Technician - Service Advisor
Boston Baggers
Whitsett, North Carolina
06.2021 - Current
- Diagnosed mechanical issues in motorcycles to ensure safe operation.
- Performed routine maintenance and repairs on various motorcycle models.
- Managed inventory of tools and parts for efficient workflow.
- Maintained accurate records of repairs and service history for customers.
- Documented and updated maintenance records, documents and work order logs.
- Ensured compliance with safety standards during all maintenance activities.
- Utilized diagnostic equipment to assess performance and identify faults.
- Supervised mechanics performing maintenance and repairs.
Lead Mechanic - Service Advisor
Fastrack Incorported
Peabody, Massachusetts
07.2008 - 03.2018
- Diagnosed mechanical issues and performed repairs on various vehicle systems.
- Oversaw daily operations of the mechanic shop and managed workflow efficiency.
- Collaborated with parts suppliers to source necessary components for repairs.
- Maintained records of repairs, parts, and services performed on vehicles.
- Supervised the work of other mechanics in completion of repair projects.
- Ensured compliance with industry safety standards and environmental regulations.
- Used computer maintenance program to produce repair orders and charge out parts.
- Prioritized tasks to plan and delegate work to reduce delays and increase productivity.
Automotive and Motorcycle Mechanic
R.C. Automotive
Peabody, Massachusetts
03.2004 - 06.2008
- Supervised daily operations and coordinated technician workflows across multiple projects.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Assisted junior technicians in resolving complex technical problems.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Entered and distributed work orders to other technicians.
- Maintained up-to-date knowledge of current technology trends.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Education
High School Diploma -
Lynn Vocational Technical High School
Lynn, MA06-1994
Skills
- Diagnostic testing
- Parts management
- Safety compliance
- Workflow optimization
- Equipment maintenance
- Customer relationship management
- Technical documentation
- Mechanical repairs
- Attention to detail
- Supervision and leadership
- Problem-solving
Timeline
Harley Technician - Service Advisor
Boston Baggers
06.2021 - Current
Lead Mechanic - Service Advisor
Fastrack Incorported
07.2008 - 03.2018
Automotive and Motorcycle Mechanic
R.C. Automotive
03.2004 - 06.2008
High School Diploma -
Lynn Vocational Technical High School