Scott C. Malorzo
Rome,NY
Summary
Dynamic and highly organized administrative professional with extensive experience supporting New York State operations, including Medicaid/timekeeping, scheduling, and document management. Recognized for exceptional multitasking, accuracy, and customer service in fast-paced environments. Adept at managing office communications, maintaining confidentiality, and providing dependable support to leadership and staff. Skilled in the use of office software, financial tracking, and procedural compliance.
Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Office Assistant I
New York State Department of Corrections and Community Supervision
Marcy, USA
2025.07 - Current
- Provide comprehensive administrative and clerical support, including data entry, recordkeeping, scheduling, and document management.
- Operate a multi-line switchboard, delivering professional communication and service to internal and external contacts.
- Maintain and track inventory, order supplies, and coordinate with vendors for operational needs.
- Support payroll/timekeeping accuracy, prepare official correspondence, and ensure compliance with agency policies.
Executive Casino Host (Independent Contractor)
CompedTravel.com
2016.01 - Current
- Coordinate high-level client communications, manage schedules, and develop content to promote events and customer engagement.
Teacher Assistant / Substitute Teacher
Madison-Oneida BOCES
Verona, USA
2021.09 - 2025.06
- Provided administrative and instructional support across multiple programs while maintaining accurate attendance and documentation.
- Collaborated with educators to coordinate classroom activities and ensure compliance with district procedures.
- Assisted in scheduling, communication, and organizational tasks to maintain efficient classroom operations.
Behavioral Manger & Behavioral Specialist
ICAN
Utica, New York
2020.01 - 2022.12
- Led team meetings to discuss project updates and operational strategies.
- Developed training programs to enhance staff skills and performance.
- Managed budgets and resources to ensure efficient operations.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Developed and implemented strategic plans to achieve company objectives.
- Ensured compliance with industry regulations and company policies.
Teacher’s Assistant
Rome Free Academy & Staley Elementary
Rome, USA
2020.09 - 2021.08
- Supported vocational and elementary programs through classroom organization, attendance tracking, and data entry.
- Maintained confidentiality and provided individualized student support within structured learning environments.
School Monitor
Ridge Mills Elementary School
Rome, USA
2017.09 - 2018.11
- Ensured safety and structure for students during transition times while maintaining incident and timekeeping documentation.
Property Manager / Owner
SCM Property Management
Rome, USA
2002.01 - 2015.12
- Managed tenant accounts, lease administration, and bookkeeping with precision and confidentiality.
- Oversaw office operations, communication systems, and financial reporting.
- Maintained compliance with regulatory and financial standards while delivering consistent customer service.
Education
Business Management & Communications - Communications
State University of New York College at Brockport
05.1996
Business Administration Program - Communications
SUNY Cobleskill
05.1993
Regents Diploma -
Rome Free Academy
01.1992
Skills
- Administrative & Clerical Support
- Medicaid/Timekeeping Systems
- Office & Inventory Management
- Data Entry & Document Control
- Financial & Payroll Accuracy
- Professional Communication
- Scheduling & Coordination
- Confidentiality & Compliance
- Team Collaboration & Leadership
- Data entry
- Document management
- Scheduling management
- Recordkeeping
- Communication coordination
- Inventory tracking
- Team building
- Problem solving
- Attention to detail
- Staff mentoring
- Compliance assurance
- Mail management
- Office supplies management
- Dedicated team player
- Database management
- Quickbooks
- [Number] wpm typing speed
- Call handling
- Proofreading documents
- Quality assurance
- Customer relationship management (CRM)
- Verbal communication
- Professional and mature
- Mail routing
- Filing and data archiving
- Data analysis
- Clerical support
- Spreadsheet management
- Bookkeeping
- Relationship building
- Bank deposit reconciliation
- Record preparation
- Front office management
- Human resources management (HRM)
- Labor relations
- File organization
- Time management
- Social media
- Office management
- Administrative support
- Office administration
Certification
- NYS Teacher’s Assistant Certification, 01/01/20, Current
- NYS Mandated Reporter Certification, 01/01/20, 12/31/25
- NYS CPI (Crisis Prevention Intervention) Certification, 01/01/20, 12/31/25
Community Service
- Vice President, Rome Youth Baseball Association
- Head Coach, Rome River Rats Baseball
- Head Coach, Fireman Youth Baseball Team
- Assistant Coach, Modified Baseball – Rome Free Academy
Timeline
Office Assistant I
New York State Department of Corrections and Community Supervision
2025.07 - Current
Teacher Assistant / Substitute Teacher
Madison-Oneida BOCES
2021.09 - 2025.06
Teacher’s Assistant
Rome Free Academy & Staley Elementary
2020.09 - 2021.08
Behavioral Manger & Behavioral Specialist
ICAN
2020.01 - 2022.12
School Monitor
Ridge Mills Elementary School
2017.09 - 2018.11
Executive Casino Host (Independent Contractor)
CompedTravel.com
2016.01 - Current
Property Manager / Owner
SCM Property Management
2002.01 - 2015.12
Business Management & Communications - Communications
State University of New York College at Brockport
Business Administration Program - Communications
SUNY Cobleskill
Regents Diploma -
Rome Free Academy