Scott Duncan
Albany
Summary
Dynamic Production Manager with over 25 years of experience in driving productivity improvements and ensuring safety culture. Proven ability to create impactful training programs and manage cross-functional teams to achieve operational excellence.
Overview
3
3
years of professional experience
Work History
Production Manager
Clayton Albany
Albany
09.2022 - Current
Accumulated over 25 years of industry experience across various roles.
Progressed from production line worker to Team Lead and Area Coordinator.
Oversaw critical projects as Assistant Production Manager and Project Manager.
Ensured operational excellence while serving as Service Technician and Service Manager.
Managed production operations for over three years, driving efficiency improvements.
Coordinated cross-functional teams to boost productivity and achieve project objectives.
Led initiatives to optimize service delivery and enhance customer satisfaction as CSM.
Demonstrated leadership in diverse positions, fostering team development and collaboration.
Skills
Team work and ability to bring groups together: In the last 10 plus years, I have been able to navigate all the multiple areas of our business, and bridge gaps in communication over time
Training: A multitude of experience in Safety, Job duties, Quality, TMX, B2B and sustainability allow me the ability to create and drive continues growth in all areas
Continuous improvement: We look at and drive change on a weekly basis to ensure and grow our future
Leadership: The multitude of roles fulfilled in my career allowed me the privilege and ability to work with and lead at all levels
Creating new platforms: We have over the last several years been able to move the needle in many areas One is retention in which we took on 3 directions 1st New hire training program has taken off to new heights with JTA's and videos to explain, show job in all facets Next we have created a facilities position for team member struggling in many different ways The program gives them lesser duties with the ability to regain ability to be invited back into production within a few months The second is a wellness program we developed to help those fighting substance abuse This normally happens when team member has not chosen to use recourses and we have to step in to ensure their safety and ours
Time Management/ Production Flow: Well versed in all aspects of run release, bottlenecks, and overall monthly planned of all production aspects
Safety Oriented: Been a continuous advocate for safety and top tier culture Consistently supportive of all needs and initiatives from and with our EHS Manager
Quality: Continuous driver in being the best home around! Implemented transfer of John Moore to be our next QA manager This is huge for our future Currently work very close with service in reducing repetitive defects Q360
TMX: Continue to support and grow our team engagement this is very important to myself and the team
B2B: Encourage production team and myself to visit with retailers, contractors, homeowners and take part in sales visits as well
Custom Section 1
I have had the pleasure in being part of many wonderful trainings, initiatives and leadership courses over the years. These include leadership 101, Ignite, Engagement workshops and many more. We gave grown our team in all aspects from PIE submissions, to amazing VTO events in which many of us cannot get enough of.
Timeline
Production Manager
Clayton Albany
09.2022 - Current