Scott Field
Shaftsbury,VT
Summary
Dynamic Shift Leader at Pizza Hut with a proven track record in team leadership and problem-solving. Enhanced customer satisfaction through effective complaint resolution and maintained high food safety standards. Skilled in cash handling and fostering a positive work environment, ensuring efficient operations and a flexible approach to scheduling.
Overview
7
7
years of professional experience
Work History
Shift Leader
Pizza Hut
Bennington, VT
07.2019 - Current
- Supervised team members to ensure efficient pizza preparation and delivery processes.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Assisted in resolving customer complaints, enhancing overall satisfaction and retention.
- Monitored food safety practices to maintain compliance with health regulations.
- Coordinated shift activities, fostering teamwork and improving workflow efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
GED -
North High
Worcester, MASkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
Timeline
Shift Leader
Pizza Hut
07.2019 - Current
GED -
North High