Detail-oriented Owner/ operator personality with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
4
4
years of professional experience
Work History
General Manager
Kefi Spaces
08.2022 - 10.2023
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Closely collaborated with project members to identify and quickly address problems.
Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
General Manager
Imperial Storage Solutions
09.2020 - 10.2022
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Developed effective business plans to align strategic decisions with long-term objectives.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Assistant Manager
U-Hual International
08.2019 - 09.2020
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.