Scott Freeman II
Moody,AL
Summary
Accomplished professional with a versatile background in retail operations. Known for strong scheduling expertise and effective training strategies, contributing to improved workflows and operational efficiencies in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Overnight Supervisor
Bass Pro Shops
Leeds, AL
10.2024 - Current
- Supervised overnight operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored team members on customer service standards and product knowledge.
- Monitored inventory levels, facilitating timely restocking of merchandise during high-demand periods.
- Implemented safety protocols, enhancing workplace safety and minimizing incidents among staff.
- Conducted routine inspections of sales floor displays, ensuring compliance with visual merchandising standards.
- Analyzed operational processes for efficiency improvements, contributing to overall store performance enhancements.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Provided valuable input during strategic planning sessions for store operations, leveraging expertise in overnight supervision to inform discussions on resource allocation and workforce management strategies.
Grocery Manager
Publix
Birmingham, AL
02.2014 - 01.2024
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Developed staff training programs to enhance product knowledge and service delivery.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Oversaw merchandising strategies to maximize sales and promote seasonal products.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
- Coordinated with vendors to maintain product availability and negotiate pricing agreements.
- Led team meetings to communicate goals, updates, and foster collaborative work environment.
- Enhanced store layout based on customer feedback to improve shopping experience.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Religious Program Specialist
Navy
08.2014 - 08.2018
- Developed and implemented religious programs supporting personnel well-being and spiritual resilience.
- Facilitated worship services and spiritual counseling for diverse service members, fostering community engagement.
- Coordinated interfaith activities promoting inclusivity and understanding among various religious beliefs.
- Led training sessions for volunteer lay leaders, enhancing program delivery and participant involvement.
- Provided personal security for the chaplain anytime away from the base.
Flow Team Lead
Target
Panama City Beach, FL
05.2006 - 04.2017
- Led flow team to optimize merchandise processing and improve overall efficiency.
- Trained team members on inventory management and operational best practices.
- Coordinated daily workflow to ensure timely product availability on sales floor.
- Implemented process improvements that enhanced productivity and reduced errors.
- Monitored performance metrics and provided feedback for continuous development.
- Developed training materials to support onboarding of new team members.
- Optimized scheduling procedures to ensure adequate staffing levels during peak times and special events.
Education
Bishop State Community College
Mobile, ALHigh School Diploma -
Gulf Shores High School
05-2006
Skills
- Workplace safety
- Employee motivation
- Scheduling expertise
- Customer service
- Decision-making
- Verbal and written communication
- Training and mentoring
- Operations management
- Policy and procedure development
- Staff management
- Task delegation
- Workflow management
Timeline
Overnight Supervisor
Bass Pro Shops
10.2024 - Current
Religious Program Specialist
Navy
08.2014 - 08.2018
Grocery Manager
Publix
02.2014 - 01.2024
Flow Team Lead
Target
05.2006 - 04.2017
Bishop State Community College
High School Diploma -
Gulf Shores High School