Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Scott Georgevich

Syracuse,NY

Summary

Dynamic ISP Engineer with a proven track record at Charter Spectrum, excelling in network troubleshooting and performance analysis. Adept at managing complex network issues and implementing technical solutions. Recognized for strong documentation skills and a proactive approach, ensuring seamless connectivity and user satisfaction in high-pressure environments.

Diligent Communications Technician successful in RF and Networking. Over 13 years of hands-on experience working as a Field Technician, Business Technician, Maintenance Technician/Lineman and Inside Plant Engineer for telecommunications business. A strong team player works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions.

Overview

25
25
years of professional experience
1
1
Certification

Work History

ISP Engineer

Charter Spectrum
11.2012 - 08.2025
  • Troubleshot complex multi-vendor network service provider issues.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Assisted with implementation and support of network monitoring tools.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
  • Accurately read, understood and carried out written instructions.
  • Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Monitored and analyzed system performance, such as network traffic, security and capacity.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Followed standards and procedures to maintain safe work environment.

Cable Burial Technician

East Ellis St. INC
05.2004 - 09.2012
  • Contractor for Time Warner Cable.
  • Buried cable lines for commercial and residential customers.
  • Used maps to find most efficient route to plan out work
  • Spliced cut cables and terminated using f-connectors.
  • Worked with diverse types of weather and ground conditions.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Line Cook

Hoffman Hot House
04.2000 - 03.2003
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Grilled meats to customer specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Education

GED -

East Syracuse Minoa High School
East Syracuse, NY

Skills

  • Wireless networking
  • Network troubleshooting
  • Root-cause analysis
  • Technical troubleshooting
  • Proficient in [Microsoft]
  • Vendor management
  • Project management
  • Proactive and team player
  • Organized and detail oriented
  • Wireless networks troubleshooting
  • Strong troubleshooting skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • 2020 Charter Acheivement Award Winner


Certification

  • Senior Master Technician Certification- NCTI
  • RF Distribution Certification- NCTI
  • Advanced Installation Certification- NCTI
  • Master Tech HFC Network Certification- NCTI
  • Headend Foundation Certification- NCTI
  • Master Installer Certification -NCTI
  • Broadband Technology Certification- NCTI
  • Master Tech Customer Premise Certification- NCTI
  • Broadband Distribution Specialist Certification- SCTE
  • Broadband Telecom Center Specialist Certification- SCTE
  • Broadband Transport Specialist Certification- SCTE
  • Digital Video Engineering Professional Certification- SCTE


Timeline

ISP Engineer

Charter Spectrum
11.2012 - 08.2025

Cable Burial Technician

East Ellis St. INC
05.2004 - 09.2012

Line Cook

Hoffman Hot House
04.2000 - 03.2003

GED -

East Syracuse Minoa High School

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