Develop and lead a strategic plan for lubricants and DEF distribution. Assembling a team for strategic planning, operational oversight, and team management to ensure the efficient and high-quality delivery of products while maintaining a positive attitude towards work, customers, and the team.
Overview
29
29
years of professional experience
Work History
DEF & Lubes Manager
Keystone Cooperative / Co-Alliance
Indianapolis, IN
01.2018 - Current
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Petroleum Sales Representative
Ceres Solutions
Boswell, IN
08.1995 - 12.2017
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Exceeded sales targets through effective planning and goal setting.
Education
Accounting / AgEcon
Purdue University
West Lafayette, IN
Skills
Operating and expanding a Refined Fuel route from 529,000 gallons to 19 million gallons Creating a DEF route and growing 45 times in size