Scott Gray
Kansas City,MO
Summary
January 2008 - December 16 2011
Active duty United States Marine Corps
Overview
7
7
years of professional experience
Work History
Parts Counterman
Gladestone Dodge
Gladestone , MO
05.2015 - Current
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.
Education
None - A&P Mechanic
Wichita Area Technical College
Wichita, KS01.2013
Skills
- Customer Interaction
- Credit Card Transaction Processing
- Mobile Devices
- Reading Comprehension
- Closing Procedures
- Customer Inquiries
- Pulling Parts
- Customer Needs Assessments
- Till Counting
- Store Layouts
- Parts Identifications
- Quality Inspection and Control
- Data Operations
- Company Guidelines
- Database Searches
- Parts Department Support
- Locating Parts
- Rewards Programs
- Daily Logs
- Special Requests
- Pricing Structures
- Hygiene Standards
- Project Deadlines
- Shipment Processing
- Staff Assignments
- Customer Buying Habits
- Loyalty Programs
- Replacing Parts
- Verbal and Written Communication
- Creative Solutions
- Sales Initiatives
- Lift Trucks
- Employee Performance Evaluations
- Effective Customer Communication
- Proper Storage Procedures
- Cost Savings
- Overhead Cranes
- Workflow Schedules
- Active Learning
- Performance Goals
- Display Arrangements
Timeline
Parts Counterman
Gladestone Dodge
05.2015 - Current
None - A&P Mechanic
Wichita Area Technical College