Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Scott Gray

Scott Gray

Kansas City,MO

Summary

January 2008 - December 16 2011

Active duty United States Marine Corps


Overview

7
7
years of professional experience

Work History

Parts Counterman

Gladestone Dodge
Gladestone , MO
05.2015 - Current
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.

Education

None - A&P Mechanic

Wichita Area Technical College
Wichita, KS
01.2013

Skills

  • Customer Interaction
  • Credit Card Transaction Processing
  • Mobile Devices
  • Reading Comprehension
  • Closing Procedures
  • Customer Inquiries
  • Pulling Parts
  • Customer Needs Assessments
  • Till Counting
  • Store Layouts
  • Parts Identifications
  • Quality Inspection and Control
  • Data Operations
  • Company Guidelines
  • Database Searches
  • Parts Department Support
  • Locating Parts
  • Rewards Programs
  • Daily Logs
  • Special Requests
  • Pricing Structures
  • Hygiene Standards
  • Project Deadlines
  • Shipment Processing
  • Staff Assignments
  • Customer Buying Habits
  • Loyalty Programs
  • Replacing Parts
  • Verbal and Written Communication
  • Creative Solutions
  • Sales Initiatives
  • Lift Trucks
  • Employee Performance Evaluations
  • Effective Customer Communication
  • Proper Storage Procedures
  • Cost Savings
  • Overhead Cranes
  • Workflow Schedules
  • Active Learning
  • Performance Goals
  • Display Arrangements

Timeline

Parts Counterman

Gladestone Dodge
05.2015 - Current

None - A&P Mechanic

Wichita Area Technical College

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Scott Gray