Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Haley

Boyne City

Summary

Detail-focused Professional Car Detailer known for productivity and efficient task completion. Specialize in paint correction, interior deep cleaning, and protective coating application to maintain vehicle aesthetics and value. Excel in time management, problem-solving, and customer service, ensuring satisfaction through high-quality workmanship and reliability.

Overview

6
6
years of professional experience

Work History

Professional Car Detailer

Automotive Vision
Petoskey
07.2023 - Current
  • Maintained inventory of detailing supplies, ordered new materials when needed, and disposed of hazardous waste in accordance with safety regulations.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
  • Repaired minor scratches on vehicle exteriors using appropriate fillers and paints.
  • Utilized a variety of tools including buffers, polishers, steamers, brushes, scrapers and other specialized equipment to clean vehicles.
  • Connected hoses or lines to pumps or other equipment.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
  • Assessed customer requests and provided recommendations on services that would best meet their needs.
  • Trained new employees on proper use of cleaning products and techniques.
  • Cleaned undercarriage components using pressure washers and degreasers.
  • Washed wide range of vehicles each day.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Inspected vehicles thoroughly before and after detailing to ensure quality of work.
  • Customized detailing services based on vehicle condition and customer requests.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
  • Polished headlights to restore clarity and shine to headlights lenses.

Host, Bus, Expo

Lake Street Pub
Boyne City
09.2019 - 09.2022
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Directed patrons to lounges and waiting areas.
  • Took beverage orders and served drinks during peak meal times.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Resolved conflicts between customers when necessary.
  • Managed incoming calls during busy shifts.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Verified accuracy of order tickets prior to delivering food items to tables.
  • Plated dishes according to established presentation standards before sending them out.
  • Planned and managed customer orders, checked dishes before delivery for accuracy, presentation, and temperature, and coordinated delivery to tables in correct sequence.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Effectively multitasked within fast-paced environment.

Education

Associate of General Studies -

North Central Michigan College
Petoskey, MI
05-2025

Skills

  • Customer service
  • Inventory management
  • Equipment maintenance
  • Quality inspection
  • Parts ordering
  • Time management
  • Effective communication
  • Attention to detail
  • Calm and pleasant demeanor

Timeline

Professional Car Detailer

Automotive Vision
07.2023 - Current

Host, Bus, Expo

Lake Street Pub
09.2019 - 09.2022

Associate of General Studies -

North Central Michigan College

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