SCOTT HANSEN

Corona,CA

Summary

Default/Portfolio Management Over 26 years Mortgage Industry experience in all facets of Default, Portfolio Analysis and Investor Reporting

years of professional experience

Owner SMS Hansen Group

Corona, CA

05.2021 - Current

Achieved effective loss mitigation through collaboration with broker shops on REO solutions when refinancing was unavailable.
Proactively reached out to borrowers to assess loan conditions and discuss strategic workout options, including cash for keys.
Empowered customers to make informed decisions regarding homeownership preservation and property liquidation strategies.

Mortgage Connect LP

Remote

07.2023 - 09.2023

Acted as front line interface to firefight and respond to questions/issues after and before implementation of mortgage servicing client. Managing projects for client on a Consistent basis.
Cultivate and maintained ongoing client relationships by assessing client needs, managing overall expectations, handling client inquiries and providing resolution to any concerns.
Lead on-site and client-site visits as well as industry conferences.
Grow size of revenue of existing clientele by expanding services we support, Becoming expert in clients daily business operations.

United Asset Management

08.2020 - 06.2021

Managed the Collections, Loss Mitigation, Foreclosure, Bankruptcy and REO departments
Portfolio analysis and suggested mark for loan pool sale and purchases
Achieved record funds in house January 2021
Improved Foreclosure timelines by a state combined average of 47 days
Increased Bankruptcy motion for relief lings by 63% and active Bankruptcy workouts by 42%
Implemented REO department policy and procedures, as well as guidelines for contractor follow up and rehab price levels.

BSI Financial Services

06.2013 - 07.2020

Supervise a team of eight Loss Mitigation specialists, as well as handle a portfolio of 300 high risk loans. Analyzed property for possible REO, as well as home value once foreclosure sale scheduled
Litigated files, mediations and escalated calls
Complete open foreclosure referral and bank wire queue's
Partnered with management to write and keep policy and procedures up to date