Overview
Work History
Education
Skills
Outside Interests
Timeline
Generic

Scott Harte

Martinez,CA

Overview

34
34
years of professional experience

Work History

Backcountry Sales

Sports Basement
08.2023 - Current
  • Professional ski boot fitter. Skilled at identifying foot shape and matching it to appropriate boot. Use various techniques including heat molding and pressing to customize interior and exterior of boot to conform them to customer's feet. Listen to customer needs and desires to identify and recommend optimal products.
  • Train coworkers on proper boot fitting techniques and standard operating procedures, ensuring consistency across the team.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Complete complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Keep sales floor and backstock in warehouse organized to maintain a clean and safe environment.

Family Medical Leave

Self
09.2016 - 08.2023
  • Medical leave, Family caretaker

Courier

FedEx Express
04.1998 - 09.2016
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Airport Ramp Handler

FedEx Express
09.1999 - 10.2005
  • Loaded and unloaded trucks and aircraft, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
  • Certified Equipment Operator, skilled in the following: aircraft loader, belt truck, tugs, and forklift.
  • Balanced competing priorities in a fast-paced environment without sacrificing accuracy or efficiency in daily tasks such as sorting parcels according to destination zones.
  • Loaded and unloaded trucks and aircraft in a timely and efficient manner.
  • Maintained a safe, clean and organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
  • Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.

Campus Supervisor

Wooster High School
08.1998 - 06.1999
  • Supported student success by addressing behavioral issues and enforcing school policies consistently.
  • Managed visitor access on campus, verifying identification, issuing passes, and maintaining accurate records for accountability purposes.
  • Responded to and worked to prevent violations of school rules and regulations on school grounds.
  • Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
  • Coordinated with local law enforcement agencies to establish partnerships that enhance overall campus security efforts.
  • Maintained thorough documentation of all reported incidents, allowing administration to track trends effectively over time and respond accordingly.
  • Participated in weekly meetings with administration staff to discuss any security concerns, providing input on potential solutions.

Ski/Snowboard Technician, Sales

Mogul Mouse
10.1996 - 08.1998
  • Performed ski mounting and calibrations. General maintenance of ski and snowboard equipment.
  • Processed transactions and proper fitment of ski and snowboard equipment.
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on proper maintenance techniques.
  • Sales and Delivery of High End Patio Furniture in Summer months.
  • Transported furniture to client's homes.
  • Processed transactions of patio furniture.

Ski and Snowboard Technician, Sales and Rentals

Porters
10.1994 - 06.1996
  • Tuned, repaired and maintained ski, snowboard, and bicycling equipment.
  • Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
  • Provided exceptional customer service. Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed rental equipment to customers.
  • Handled sales of retail equipment and sporting goods.
  • Maintained clean sales floor and straightened and faced merchandise.

Sales

Whole Earth Access
01.1990 - 06.1993
  • Sales and customer service of retail items
  • Shipping and receiving
  • Stocking warehouse and on floor items
  • Organizing for efficiency
  • Unloading and loading shipping trucks
  • Assist with loading customer purchases into or on vehicles.

Education

2 Years Community College- General Education -

Diablo Valley College
Contra Costa County, CA
06.1991

Skills

  • Experienced Courier
  • Mechanical Aptitude
  • Customer Rapport
  • System Troubleshooting
  • Residential Construction
  • Maintenance and Repairs
  • General Plumbing
  • Teamwork Abilities
  • Safety Compliance
  • Works Well Under Pressure
  • Power Tools and Equipment
  • Attention to Detail

Outside Interests

In my free time I enjoy yoga, mountain biking, surfing, camping and hiking. I have a passion for the outdoors, classic cars and travel.

Timeline

Backcountry Sales

Sports Basement
08.2023 - Current

Family Medical Leave

Self
09.2016 - 08.2023

Airport Ramp Handler

FedEx Express
09.1999 - 10.2005

Campus Supervisor

Wooster High School
08.1998 - 06.1999

Courier

FedEx Express
04.1998 - 09.2016

Ski/Snowboard Technician, Sales

Mogul Mouse
10.1996 - 08.1998

Ski and Snowboard Technician, Sales and Rentals

Porters
10.1994 - 06.1996

Sales

Whole Earth Access
01.1990 - 06.1993

2 Years Community College- General Education -

Diablo Valley College

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Scott Harte