Scott Hendry
North Syracuse ,NY
Summary
Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills in Desired Position role.
Overview
19
19
years of professional experience
Work History
Store Manager
Big Lots
Pulaski, NY
12.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Kmart, Sears Holding
Mattydale, NY
02.2006 - 12.2019
Education
Associate Of Applied Business - Accounting
Onondaga Community College
Syracuse, NYSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Recruitment and hiring
Timeline
Store Manager
Big Lots
12.2019 - Current
Store Manager
Kmart, Sears Holding
02.2006 - 12.2019
Associate Of Applied Business - Accounting
Onondaga Community College