Scott Hines
Summary
Driver Technician with expansive knowledge of customer service and vehicle repairs. Solutions-oriented analyst with extensive commitment to quality repairs and long-term maintenance. Skilled and hardworking with extensive understanding of preventive maintenance practices.
Overview
26
26
years of professional experience
11
11
years of post-secondary education
Work History
Driver Technician
Diamond Site Services
Coupeville, WA
04.2020 - 02.2026
- Loaded trucks with tools and equipment to prepare for diverse on-call requirements.
- Set up equipment upon deliveries and completed initial setup for customers.
- Kept detailed records of fuel use and fillings for company records.
- Loaded trucks with wide range of components, products and packages.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Maintained safe driving habits to protect property and general public on roadways.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Obtained signatures needed to complete and process paperwork.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed regular schedule of pickups for individual customers and groups.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Sheet Metal Worker and Material Handler
Ballard Sheet Metal
Seattle, Washington
06.2015 - 04.2020
- Prepared metals for industrial processes by cleaning, degreasing and removing impurities from raw materials.
- Fabricated and altered parts with metal hammers, punches, drills and shears.
- Performed finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Achieved maximum efficiency by working with large crews to install ductwork in existing and new builds.
- Operated heavy machinery to prepare metal products according to customer specifications.
- Verified product quality by checking products for accuracy and completing necessary adjustments.
- Used power tools to grind, sand and polish metals, plastics and wood products.
- Repaired and maintained sheet metal products.
- Measured and marked dimensions and reference lines on material, using scribes, dividers, squares, and rulers.
- Inspected, assembled, and smoothed seams and joints of burred surfaces.
- Installed assemblies in supportive frameworks according to blueprints.
- Performed preventive maintenance and minor repairs to machines, equipment, and tooling.
- Fabricated, assembled, installed, and repaired sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings.
- Utilized hand tools, portable power tools, and other equipment to cut, shape, and assemble metal components.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Selected gauges and types of sheet metal or non-metallic material, according to product specifications.
- Welded, soldered, bolted, riveted, screwed, clipped, caulked, or bonded component parts to assemble products.
- Trimmed, filed, ground, deburred, buffed, and smoothed surfaces, seams, and joints of assembled parts.
- Developed templates and other work aids to hold and align parts.
- Organized warehouse inventory according to warehouse plan.
- Managed warehouse receiving, storing and shipping.
- Logged unit quantities and entered data into inventory database.
- Unloaded cargo from trucks with mechanized equipment.
- Observed inventory allocation to maintain material needs and production deadlines.
- Utilized forklift to move inventory items.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Loaded completed orders on pallets according to delivery numbers.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Palletized boxes to increase movement and shipment efficiency.
- Protected company inventory by maintaining and organizing storage areas.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Secured items in truck by strapping over protective padding.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Packed boxes and stock using organizational guidelines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Used digital database to keep records of units and stock moved.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Tagged and wrote identifying information on containers, boxes and cargo.
Pipe yard
Ballard Industrial
10.2011 - 06.2015
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Lead Boatyard General
Seaview Boatyards
Seattle, Washington
03.2000 - 07.2011
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
- Operated a variety of machinery and tools safely and efficiently.
Education
Bachelor of Arts - Art, Religious Studies,
Virginia Wesleyan College
Norfolk , Virginia 09.1987 - 06.1998
Skills
- Route planning
- Stress management
- Equipment inspection
- Basic mechanical aptitude
Timeline
Driver Technician
Diamond Site Services
04.2020 - 02.2026
Sheet Metal Worker and Material Handler
Ballard Sheet Metal
06.2015 - 04.2020
Pipe yard
Ballard Industrial
10.2011 - 06.2015
Lead Boatyard General
Seaview Boatyards
03.2000 - 07.2011
Bachelor of Arts - Art, Religious Studies,
Virginia Wesleyan College
09.1987 - 06.1998