Professional Summary
Overview
Work History
Education
Skills
Timeline

Scott Jackosn

YMCA of the Triangle
Wake Forest,NC
2
years of professional experience

Adaptable professional with background in counseling and online personal shopping. Known for patience, empathy, and reliable service, with strengths in communication, product selection, and handling sensitive situations. Focused on improving client well-being and delivering accurate, supportive service.

Compassionate counselor with experience supporting youth, resolving conflicts, and maintaining safe, structured environments. Strong skills in communication, patience, empathy, and mental health support.

Work History

Counselor

1 Year 8 Months
YMCA of the Triangle | 02.2025 - 10.2026
  • Monitored participant well-being, responding quickly to concerns and conflicts.
  • Supervised youth during daily programs, maintaining safe, structured environment.
  • Led recreational activities, encouraging participation, teamwork, and positive behavior.
  • Communicated updates to families and staff, supporting consistent care.

Online Personal Shopper

2 Months
Walmart | 06.2026 - 08.2026
  • Picked online grocery orders using handheld device, following item location prompts and substitution guidelines.
  • Selected fresh produce, meat, and bakery items while verifying quality and expiration dates.
  • Processed customer substitutions and out-of-stock items with accurate updates in order system.
  • Staged completed orders for pickup, separating chilled, frozen, and ambient items for safe handling.

Education

High School Diploma

Mary E. Phillips | Raleigh, NC | 06.2024

Skills

Skilled in intake interviewing
Counseling
Mental health support
HIPAA
Adept at conflict resolution
Patience and empathy
Customer service expertise
Sales experience
Product picking

Timeline

Online Personal Shopper

Walmart
06.2026 - 08.2026Read More

Counselor

YMCA of the Triangle
02.2025 - 10.2026Read More

Mary E. Phillips

High School Diploma
Read More
Scott Jackosn