Scott Johnson
OCTA
Westminster,CA
29
years of professional experience
Results-oriented professional with 25+ years of driving and customer service experience.,Earned numerous documented top-level recognition awards for safety and attendance across multiple teams.,Developed lasting customer relationships through consistent service quality and strong communication.,Versatile customer service professional with strong interpersonal skills, attention to detail, and proactive work habits.
Work History
Volunteer Kitchen Lead
Motor Coach Operator
2 Years 2 Months- Operated motor coach safely along assigned routes while maintaining schedule adherence and passenger comfort.
- Performed pre-trip and post-trip inspections to verify vehicle readiness, safety, and compliance.
- Assisted passengers with boarding, mobility needs, route information, and service-related questions.
- Collected fares and processed transfers accurately using transit fare procedures and equipment.
Delivery Driver
11 Months- Delivered imaging supplies and materials using assigned routes, maintaining accurate and timely drop-offs.
- Inspected vehicle readiness before dispatch, confirming safe operation and clean transport conditions.
- Loaded and secured packages to prevent damage during transit and handling.
- Verified delivery documentation and obtained proof of receipt from customers.
Customer Service Representative
1 Year 3 MonthsStocking Fulfillment Associate
1 Year 2 MonthsPackage Handler
2 MonthsCaregiver
12 Years 3 MonthsAuto Test Driver
1 YearTow Truck Driver
6 YearsEducation
High School Diploma
Associate Degree
Skills
10 + years of Account Management
Strong decision making skills
10 + years of Driving & Logistics Experience
13 years of Special Needs Caregiver Experience
Exceptional Customer Service skills
Customer Rapport Building
Timeline
Motor Coach Operator
OCTA
07.2024 - CurrentRead More
Delivery Driver
Crisp Imaging
08.2023 - 07.2024Read More
Customer Service Representative
Penske
12.2019 - 03.2021Read More
Stocking Fulfillment Associate
Target Logistics
10.2018 - 12.2019Read More
Package Handler
FedEx Ground
11.2017 - 01.2018Read More
Auto Test Driver
Mercedes
05.2012 - 05.2013Read More
Caregiver
Private Care
10.2005 - 01.2018Read More
Tow Truck Driver
Irvine Tow
02.1998 - 02.2004Read More
Fullerton College
Associate Degree
Read More
Irvine High School
High School Diploma
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Volunteer Kitchen Lead
Village of Hope
CurrentRead More