Scott Kalwitz
Oshkosh,WI
Summary
Results-driven professional with experience leading shift operations, opening and closing tasks, and team support in high-volume food service. Strong focus on detail, food safety, and order quality, with a record of helping teams stay organized, efficient, and ready to deliver consistent service.
Overview
11
11
years of professional experience
Work History
Shift Manager
Buffalo Wild Wings, BWW
Appleton, Wisconsin
04.2021 - Current
- Supervised shift operations at Buffalo Wild Wings, ensuring efficient team service and smooth kitchen flow.
- Monitored and upheld guest service standards across dining room, bar, and carryout areas.
- Trained shift staff on BWW procedures, safety practices, and guest interactions.
- Managed opening and closing procedures for Buffalo Wild Wings restaurant shifts, ensuring readiness for service.
- Handled cash drawers, sales counts, and register accuracy during service periods.
- Coordinated food preparation, ticket timing, and order quality with kitchen staff.
- Enforced cleanliness, sanitation, and food safety standards throughout shift operations.
multivac operator
Nestle USA
Little Chute, Wisconsin
08.2019 - 04.2021
- Operated Nestlé USA production equipment following safety and GMP procedures.
- Cleaned work areas and equipment to support food safety standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Troubleshot minor machine issues and reported complex repairs promptly.
- Maintained production and quality documentation.
- Executed safety and emergency procedures during training.
Cook Trainer
Buffalo Wild Wings, HOH
Appleton, Wisconsin
08.2015 - 08.2019
- Trained new heart of house cooks on Buffalo Wild Wings kitchen procedures, ensuring adherence to quality and consistency standards.
- Taught staff food safety, sanitation, and clean work area standards.
- Demonstrated proper knife handling techniques, food preparation, presentation, cooking methods, safety measures and sanitation standards.
- Monitored line readiness and guided cooks on ticket timing and station flow to enhance overall kitchen efficiency.
- Assisted kitchen team members with prep, grill, fry, and wing station tasks to optimize workflow and maintain service speed.
Education
High School Diploma -
Appleton East Highschool
Appleton, WI06-2015
Skills
- Shift operations
- Food safety
- Cash handling
- Staff training
- Team supervision
- Attention to detail
- Problem solving
- Effective communication
Timeline
Shift Manager
Buffalo Wild Wings, BWW
04.2021 - Current
multivac operator
Nestle USA
08.2019 - 04.2021
Cook Trainer
Buffalo Wild Wings, HOH
08.2015 - 08.2019
High School Diploma -
Appleton East Highschool