Scott Kerns
Wylie,TX
Summary
Detail-oriented Radiology Specialist with extensive experience in diagnostic imaging and patient care. Expertise in operating X-ray and CT equipment while strictly adhering to safety protocols. Strong communicator who enhances collaboration and operational efficiency, ensuring accurate imaging and a positive patient experience.
Overview
35
35
years of professional experience
Work History
CT Supervisor
Baylor Scott & White Health
Plano, TX
06.2005 - Current
- Supervise and participate in daily operations, ensuring compliance with health regulations, facility standards and corporate policies
- Mentored staff to enhance performance and improve patient care outcomes.
- Protocol development and implementation working with physicists and supervising radiologist.
- Member of Baylor Scott & White Corporate CT governance Committee
- Member of Baylor Scott & White Health Stoke Committee
- Member of Baylor Scott & White Health Radiation Safety Council
- Oversight of CT Quality Assurance For Plano Regional Hospital
Staff CT Technologist
Medical Center of Plano
Plano, TX
03.1999 - 06.2005
- Collaborated with radiologists to ensure precise interpretation of imaging results.
- Enhanced patient comfort by explaining procedures and addressing concerns effectively.
- Operated advanced CT imaging equipment to produce high-quality diagnostic images.
- Operated X-ray equipment to perform diagnostic imaging procedures efficiently.
- Ensured patient safety by adhering to radiation protection protocols.
Staff Xray Technologist
Baylor Richardson Medical Center
Richardson, TX
08.1997 - 03.1999
- Assisted patients with service inquiries and provided support during routine x-ray and fluoroscopic exams. Performed surgical x-ray procedures and venipuncture to facilitate patient care. Organized filing systems to maintain accuracy in patient records and charge submissions.
- Ensured compliance with safety protocols and radiation protection standards during procedures.
- Operated X-ray equipment to perform diagnostic imaging efficiently and safely.
Retail-Receiving/Customer Service Manager
Toys-R-Us
07.1991 - 01.1995
- Assisted with customer service operations. Supported a team of 8 employees to meet service objectives. Managed incoming product for sales floor display. Organized product staging and stocking for efficiency. Maintained warehouse logistics and organization.
- Led customer service team to enhance satisfaction through effective training and support initiatives.
- Developed and implemented operational procedures to streamline service delivery and improve efficiency.
- Monitored performance metrics to identify trends and areas for improvement within customer service operations.
Education
U.S. Army Certificate of Training - EMT(B) And Radiological Sciences
US Army Academy of Health Sciences
Ft. Sam Houston, TX06-1996
Skills
- Policy development
- Safety protocols
- Patient relations
- Process enhancement
- Radiation safety
- Problem solving
- Process management
- Coaching and mentoring
- Staff development
- Customer service
- Priority management
- Process management
Timeline
CT Supervisor
Baylor Scott & White Health
06.2005 - Current
Staff CT Technologist
Medical Center of Plano
03.1999 - 06.2005
Staff Xray Technologist
Baylor Richardson Medical Center
08.1997 - 03.1999
Retail-Receiving/Customer Service Manager
Toys-R-Us
07.1991 - 01.1995
U.S. Army Certificate of Training - EMT(B) And Radiological Sciences
US Army Academy of Health Sciences