Work Type
Full TimePart TimeConsultingLocation Preference
On-SiteOpen to relocation: Yes
Scott Klentschy
Engineering Maintenance Technician/Materials and Production Manager
Work Preference
Summary
Engineering Maintenance Technician/Materials and Production with expertise in quality control, customer service and materials management.
Organized and dependable - committed and hardworking - accustomed to defusing customer dissatisfaction -poised to contribute to team success and achieve positive results while always ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Kitchen experience includes: Teppanyaki Chef, server assistant, bar back and host.
Skilled in mentoring team members to deliver exceptional service and building team morale.
Overview
13
13
years of professional experience
Work History
Engineering/Maintenance Technician
Town and Country Resort
San Diego, California
04.2021 - 12.2025
- Designed advanced engineering solutions to improve the service and maintenance for the resort pools and aquatics.
- Conducted regular maintenance checks on resort facilities and pool equipment.
- Implemented safety protocols to ensure compliance with state and county regulations.
- Participated in team meetings to discuss project progress updates.
- Documented all engineering activities according to established procedures.
- Coordinated activities with suppliers, contractors or other departments.
- Generated technical reports for Director of Engineering.
Teppanyaki Chef, Server Assistant, Host
Benihanas
Carlsbad, California
08.2018 - 05.2021
- Used various types of knives, hand tools and utensils appropriately to fillet fish, cut meat and prepare seafood.
- Educated guests on different meal items and food combinations and provided insight into nightly specials.
- Pleasantly welcomed and greeted patrons and explained meal creation process when setting up for teppanyaki.
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members through all facets of food preparation and delivery.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Materials Supervisor/Purchasing Coordinator
PCL Industrial Construction
05.2017 - 02.2021
- Supervised material inventory and ensured proper storage methods.
- Coordinated deliveries and managed logistics for construction projects.
- Identified cost savings opportunities through improved purchasing practices.
- Participated in negotiations with vendors regarding pricing terms, delivery schedules.
- Monitored inventory levels and placed orders for supplies when needed.
- Resolved discrepancies in order quantities or pricing with suppliers as needed.
- Coordinated the movement of materials between departments, warehouses, and suppliers.
- Enforced adherence to safety regulations and protocols.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Developed standard operating procedures for team to follow and maintained records of activities.
Production /Customer Service Manager
Stan Thompson Golf Club Company
Culver City, Oceanside, California
03.2013 - 04.2017
- Supervised daily production activities to meet operational goals.
- Trained new staff on safety protocols and equipment usage.
- Monitored inventory levels and ordered supplies as needed.
- Ensured compliance with quality standards during production processes.
- Maintained accurate records of daily production activities.
- Coordinated production requirements with material handling and staffing functions.
- Managed daily operations within budget constraints while meeting deadlines.
- Traveled to support marketing events, PGA shows and VIP events including the International PGA Event in Scotland.
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Researched and corrected customer concerns to promote company loyalty.
Education
Associate of Arts - Business Administration And Management
Los Angeles Pierce College
Woodland Hills, CaliforniaCertificate of Technical Studies - Travel And Hospitality
Academy Pacific Travel And Business School
Hollywood, CaliforniaSkills
- Equipment maintenance and preventive care
- Pool systems expertise
- Safety compliance and regulations
- Vendor management and negotiation
- Attention to detail
- Time management
- Quality control
- Materials handling and management
- Microsoft Office proficiency
- Organizational skills
- Multitasking abilities
- Troubleshooting skills
- Project estimation and bidding
- Maintenance scheduling
Volunteer
- Volunteer work with Habitat for Humanity. Escondido, California
- Umpire for Pony Baseball. Carlsbad, California
Timeline
Engineering/Maintenance Technician
Town and Country Resort
04.2021 - 12.2025
Teppanyaki Chef, Server Assistant, Host
Benihanas
08.2018 - 05.2021
Materials Supervisor/Purchasing Coordinator
PCL Industrial Construction
05.2017 - 02.2021
Production /Customer Service Manager
Stan Thompson Golf Club Company
03.2013 - 04.2017
Associate of Arts - Business Administration And Management
Los Angeles Pierce College
Certificate of Technical Studies - Travel And Hospitality
Academy Pacific Travel And Business School