Automotive Technician with a strong work ethic and attention to detail, previously at BMW Northwest. Proven track record in engine repairs and diagnostics, consistently exceeding performance goals. Adept at problem-solving and enhancing customer satisfaction through effective communication and high-quality workmanship. Committed to safety and continuous improvement in automotive technology.
Overview
12
12
years of professional experience
Work History
Automotive Technician
South Sound Hotrods
12.2023 - 04.2025
Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
Facilitated knowledge sharing sessions on latest automotive technology trends among team.
Improved engine performance with advanced tuning and modifications.
Resolved electrical issues to enhance vehicle functionality and user experience.
Fabricated parts and adapted them to custom vehicles.
Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
Customized vehicles according to client specifications, enhancing their overall satisfaction.
Repaired and replaced worn and damaged components. (Bumper to Bumper)
Automotive Technician
Desert Performance Motorsport
04.2016 - 10.2018
All maintenance and repairs were specific to Porsche at this job.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Performed custom work to various customers race cars. Things like weight ballance, power adders and body part retrofitting.
Automotive Technician
Bmw Northwest
06.2021 - 12.2023
Became a BMW associate in a short amount of time attending bmw schools in California and Jersey.
Exceeded quality control standards by meticulously following detailed procedures outlined in BMW service manuals during each repair job.
Maintained a high level of technical expertise by attending regular training sessions and keeping up-to-date with industry advancements.
Assisted in mentoring apprentice technicians, sharing knowledge of BMW systems and best practices for efficient work processes.
Performed comprehensive pre-delivery inspections on new vehicles, ensuring optimal performance before customer delivery.
Enhanced customer satisfaction by performing thorough diagnostics and efficiently repairing BMW vehicles.
Contributed to the success of the dealership by consistently exceeding monthly performance goals for repairs completed and customer satisfaction ratings.
Promoted a positive working environment by consistently displaying professionalism, teamwork, and a commitment to excellence.
Prevented future breakdowns by proactively identifying potential problems during scheduled maintenance appointments.
Automotive Technician
Volkswagen
05.2018 - 06.2020
Changed, rotated, and balanced tires on different types of vehicles.
Troubleshot and diagnosed faults using Odis.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Increased workshop ability to finish more heavy line repairs like transmissions and suspension.
Shop Manager
Desert Elite Auto
11.2015 - 10.2018
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
Traveled to auction once a week and hand picked vehicles for best resale.
Auto Body Technician
Kenworth Northwest
11.2012 - 05.2015
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Inspected vehicles to identify and document repair needs.
Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Reassembled and replaced parts to complete body repairs.
Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Applied finishing techniques to enhance quality and appearance of repairs.
Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.