SCOTT KRIER
SALINA,Kansas
Summary
Dynamic Diesel Truck Sales Consultant with a proven track record at Truck Center Companies, excelling in client needs assessment and strong negotiation skills. Enhanced customer satisfaction through tailored financing options and effective marketing campaigns, resulting in increased referral business. Expert in sales strategy development, fostering long-term relationships and driving sales growth.
Overview
31
31
years of professional experience
Work History
Diesel Truck Sales Consultant
Truck Center Companies
05.2005 - Current
- Developed strong customer relationships to understand needs and recommend suitable diesel truck solutions.
- Conducted product demonstrations to showcase vehicle features and benefits effectively to clients.
- Collaborated with finance team to facilitate financing options for customers, enhancing purchasing experience.
- Analyzed market trends to identify new sales opportunities and inform strategic sales initiatives.
- Led negotiations with clients, ensuring favorable terms while maintaining company profitability standards.
- Implemented customer feedback processes to improve service delivery and enhance overall satisfaction levels.
- Managed inventory levels of diesel trucks, optimizing stock availability to meet customer demand efficiently.
- Implemented effective marketing campaigns to attract new clientele while maintaining current customer base.
- Enhanced customer experience by offering tailored financing options to suit individual needs.
- Negotiated favorable deals for both the company and clients, ensuring mutually beneficial outcomes.
- Established a solid reputation as a trusted advisor within the diesel truck industry, leading to an increase in referral business.
- Developed strong rapport with clients, resulting in increased repeat business and referrals.
- Organized and participated in trade shows, promoting brand awareness and generating leads for future sales opportunities.
- Delivered exceptional after-sales support, fostering long-term relationships with satisfied customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Customer Service Representative
AmeriPride Linen & Uniform Services
03.2000 - 05.2005
- Monitored inventory levels, coordinating restocks to maintain product availability.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Factory Production Worker
Exide Battery
06.1995 - 01.2000
- Operated machinery to assemble products efficiently and meet production schedules.
- Ensured adherence to safety protocols during all phases of production processes.
- Collaborated with team members to optimize workflow and enhance productivity levels.
- Trained new employees on operational procedures and equipment handling techniques.
Education
High School Diploma -
SALINA SOUTH HIGH SCHOLL
Salina, KSSkills
- Strong negotiation skills
- Social media marketing
- Sales strategy development
- Client needs assessment
- Cold calling proficiency
- Expert product knowledge
- Technical aptitude
- Friendly and helpful
- Customer service
Timeline
Diesel Truck Sales Consultant
Truck Center Companies
05.2005 - Current
Customer Service Representative
AmeriPride Linen & Uniform Services
03.2000 - 05.2005
Factory Production Worker
Exide Battery
06.1995 - 01.2000
High School Diploma -
SALINA SOUTH HIGH SCHOLL