Skilled Behavioral Health Specialist with a proven track record at Holyoke Medical Center, adept in crisis intervention and patient assessment. Leveraged active listening and effective communication to enhance patient outcomes. Demonstrated leadership in security management, significantly improving team performance and safety protocols. Expert in mental health assessment, fostering substantial progress in patient recovery and safety.
Overview
34
34
years of professional experience
Work History
Behavioral Health Specialist
Holyoke Medical Center
04.2020 - Current
Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
Used Software to document patient information, progress notes, and treatment plans.
Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
Psychiatric Counselor
Holyoke Medical Center
08.2019 - 04.2020
Maintained accurate documentation of clinical observations, treatment progress, and discharge summaries in compliance with regulatory standards.
Collaborated with multidisciplinary teams to ensure coordinated care for patients with complex mental health issues.
Advocated for client needs within the healthcare system, ensuring access to necessary resources and minimizing barriers to care.
Implemented psychosocial rehabilitation approaches, empowering patients to build life skills and regain independence postdischarge.
Security Manager
Holyoke Medical Center
07.2006 - 08.2019
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Military Police Officer
Barnes Air National Guard Base
05.2002 - 06.2007
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
Assisted in the planning and execution of security measures for high-stakes military exercises, ensuring the safety of all personnel involved.
Enhanced security by conducting thorough patrols and inspections of military facilities.
Patrolled base facilities and areas to deter crime, monitor activities, and provide force protection.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Facilitated smooth traffic flow on military installations by directing vehicular movement.
Center Standards Manager
Westover Job Corps
06.1997 - 06.2002
Mentored junior colleagues providing constructive feedback enabling them to reach their full potential and contribute effectively towards achieving center goals.
Spearheaded initiatives aimed at boosting employee morale while simultaneously fostering teamwork and collaboration among staff members.
Assisted in budget preparation and resource allocation efforts designed to optimize organizational resources while maintaining high-quality services provision.
Implemented effective risk management strategies to minimize potential threats to the organization''s reputation and financial stability.
Security Supervisor
Pyramid Management Group
09.1990 - 06.1997
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Education
Master's Degree - Clinical Mental Health Counseling
Baypath University
Longmeadow, MA
05.2020
Bachelors Of Science - Psychology
Elms College
Chicopee, MA
05.2017
Skills
Discharge Planning
Behavioral treatment services
Suicide Risk Assessment
Mental Health Assessment
Assessment reports and other documentation
Crisis Intervention
Patient intakes
Substance Abuse Counseling
Active Listening
Effective Communication
Timeline
Behavioral Health Specialist
Holyoke Medical Center
04.2020 - Current
Psychiatric Counselor
Holyoke Medical Center
08.2019 - 04.2020
Security Manager
Holyoke Medical Center
07.2006 - 08.2019
Military Police Officer
Barnes Air National Guard Base
05.2002 - 06.2007
Center Standards Manager
Westover Job Corps
06.1997 - 06.2002
Security Supervisor
Pyramid Management Group
09.1990 - 06.1997
Master's Degree - Clinical Mental Health Counseling
Baypath University
Bachelors Of Science - Psychology
Elms College
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