Scott Labonte
Bullhead City,AZ
Summary
To use my customer service experience and strong work ethics to benefit both the customer and the employer.
Overview
17
17
years of professional experience
Work History
Warehouse Forklift Operator
DOT
03.2023 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Ensured timely deliveries by efficiently loading and unloading trucks with use of forklifts.
- Quickly doing math accurately
- Contributed to reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Expedited shipment processes by accurately pulling orders from inventory shelves using forklift following pick tickets specifications.
Busboy
Harrahs Laughlin
02.2022 - 08.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
FedEx Delivery Driver
Clarker Inc.
12.2021 - 01.2022
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Expeditor/BarBack/Busser/VIP Services
American Junkies
06.2019 - 09.2020
- Delivering food to tables, cleaning tables, changing kegs, washing cups, making sure bar is stocked, and ensuring all VIP tables are clean and up to date throughout night.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Greeted customers and provided friendly, knowledgeable service.
Expeditor/Busser
Patrick Malloy's
10.2017 - 03.2020
- Checking ID's and maintaining a safe environment for guests, cleaning tables, and delivering food to tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Unloader/Loader/Sorter/Driver Helper/Driver
United Parcel Service
10.2007 - 01.2018
- Unloading semi-trailers and loading UPS trucks, small package sort, driver helper at Valencia Mall and surrounding Route, and operating package sorter computer.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Demonstrated commitment to safety and compliance by consistently following operational protocols during unloading.
- Demonstrated ability to handle demanding workloads in a high-pressure warehouse environment, consistently exceeding goals and meeting tight deadlines.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Followed company policies and procedures to produce consistent work results.
- Adhered consistently to package handling practices to reduce the chances of damage or loss.
- Optimized the delivery process through the organization of packages according to specific routes and schedules.
- Achieved punctual deliveries through diligent route planning while accounting for traffic patterns or road closures.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Education
Associate - Medical Assistant
Everest College
Encino, CA01.2010
High School Diploma -
Valencia High School
Valencia, CA06.2007
Skills
- Serving / Host / Busser
- Customer Service
- Strong work ethic (20 years)
- Quick learner
- Load & Unload (10 years)
- Restaurant Experience (10 years)
- Delivery Driver Experience (2 years)
- Expediting (10 years)
- Warehouse and forklift experience
Timeline
Warehouse Forklift Operator
DOT
03.2023 - Current
Busboy
Harrahs Laughlin
02.2022 - 08.2022
FedEx Delivery Driver
Clarker Inc.
12.2021 - 01.2022
Expeditor/BarBack/Busser/VIP Services
American Junkies
06.2019 - 09.2020
Expeditor/Busser
Patrick Malloy's
10.2017 - 03.2020
Unloader/Loader/Sorter/Driver Helper/Driver
United Parcel Service
10.2007 - 01.2018
Associate - Medical Assistant
Everest College
High School Diploma -
Valencia High School
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