Scott Leach Jr
Lawrenceville,GA
Summary
Adaptable professional with strong American History knowledge and research skills with outstanding communicational skills. Focused on always putting the most effort into a project or related task that is given. Able to work any hours and wanting to always learn more whether that be on or off the job. Great leader and able to bring smiles to everyone.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Rack Room Shoes Inc.
Snellville, GA
07.2021 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Store Manager
Rack Room Shoes Inc.
Stone Mountain, GA
09.2022 - 02.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
Large Store Merchandiser
Coca-Cola UNITED
Lawrenceville, GA
12.2019 - 01.2021
- Designed displays that effectively showcased products and maximized sales potential.
- Ensured that all merchandise was properly labeled, priced, displayed and stocked according to corporate standards.
- Monitored sales trends to identify slow-moving items and adjusted inventory accordingly.
- Worked closely with suppliers to ensure timely deliveries of merchandise.
- Established strong working relationships with store personnel to ensure a productive working environment.
- Conducted regular store visits to ensure compliance with company policies and procedures.
Sales Associate
Academy Sports and Outdoors
Brunswick, GA
08.2018 - 09.2019
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Shoe Dept. Encore
Brunswick, GA
08.2016 - 08.2018
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Sales Associate
Shoe Dept
Jesup, GA
11.2015 - 08.2016
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Arts - History
Southern New Hampshire University
Manchester, NH08-2024
High School Diploma -
Wayne County High School
Jesup, GA05-2015
Some College (No Degree) - General Studies
College of Coastal Georgia
Brunswick, GASkills
- Strong research skills
- Customer Service Management
- Outstanding communication skills
- Knowledge Of American Civil War
- American History
- Time Management
- Photoshop Experience
- Microsoft Word Experience
Affiliations
- Video Gamer
- Avid Hiker
Accomplishments
- 2024 SNHU Presidents List
- 9-Time SNHU Honor Roll Student
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Store Manager
Rack Room Shoes Inc.
09.2022 - 02.2023
Assistant Manager
Rack Room Shoes Inc.
07.2021 - Current
Large Store Merchandiser
Coca-Cola UNITED
12.2019 - 01.2021
Sales Associate
Academy Sports and Outdoors
08.2018 - 09.2019
Sales Associate
Shoe Dept. Encore
08.2016 - 08.2018
Sales Associate
Shoe Dept
11.2015 - 08.2016
Bachelor of Arts - History
Southern New Hampshire University
High School Diploma -
Wayne County High School
Some College (No Degree) - General Studies
College of Coastal Georgia
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