Scott LeBaron
Las Vegas,NV
Summary
Following a 32 year career at FedEx Express providing excellent customer service for both external and internal customers I believe I possess the skills you are looking for as a driver.
Overview
27
27
years of professional experience
Work History
Defensive Driving Instructor
FedEx Express
Salt Lake City, UT
10.2021 - 10.2024
- Taught the 5 keys of Defensive Driving as part of the Smith Defensive Driving System to new hire employees
- Taught the 5 keys of Defensive Driving as part of the Smith Defensive Driving System to current employees that required remedial training
Courier
FedEx Express
Greenville, SC
06.2022 - 10.2023
- Safely drove a commercial vehicle
- Provided on time delivery and pick up service of customer's packages
- Answered questions regarding customer's needs for their deliveries and pick ups
Courier
FedEx Express
Salt Lake City, UT
05.2008 - 06.2022
- Safely drove a commercial vehicle
- Provided on time delivery and pick up service of customer's packages
- Answered questions regarding customer's needs for their deliveries and pick ups
Operations Manager
FedEx Express
Las Vegas, NV
05.2005 - 05.2008
- Plan, Organize, Staff, Direct and Control all areas of FedEx Express ground operations
- Scheduling of 125 employees to meet station operation needs
- Lead a work group of 25-30 direct reporting employees
- Met with customers and sales regarding operational needs the customers may have
- Answered customer questions regarding the on time delivery and pick up of their packages
Sr Operations Support Specialist
FedEx Express
Las Vegas, NV
05.2002 - 05.2005
- Provide engineering support for station route structuring to meet stated operational goals using internal customer data and mapping systems
- Provide leadership of the project over a team of 12 employees
Operations Manager
FedEx Express
Las Vegas, NV
10.1997 - 05.2002
- Plan, Organize, Staff, Direct and Control all areas of FedEx Express ground operations
- Scheduling of 100 employees to meet station operation needs
- Lead a work group of 25-30 direct reporting employees
- Met with customers and sales regarding operational needs the customers may have
- Answered customer questions regarding the on time delivery and pick up of their packages
Education
Smith Defensive Driving Instruction
Salt Lake City, UTSkills
- Experience using all MS Office products
- Outstanding customer service
Timeline
Courier
FedEx Express
06.2022 - 10.2023
Defensive Driving Instructor
FedEx Express
10.2021 - 10.2024
Courier
FedEx Express
05.2008 - 06.2022
Operations Manager
FedEx Express
05.2005 - 05.2008
Sr Operations Support Specialist
FedEx Express
05.2002 - 05.2005
Operations Manager
FedEx Express
10.1997 - 05.2002
Smith Defensive Driving Instruction
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