Scott Licht
Davenport,Iowa
Summary
Adept at installing network components, adding new circuits and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.
Overview
24
24
years of professional experience
Work History
Customer Data Technician
Lumen/Centurylink
01.2000 - Current
- Perform installation, testing, turn-up and acceptance of circuit and circuit equipment including DSO, DS1/T1, DS3/T3, Ethernet, TDM and other emerging technologies.
- Repair and maintain multiplex equipment, fiber optics, switches and customer circuits with test centers to assure circuits and equipment are ready for customer acceptance.
- Perform site surveys and inventory to cultivate installation and required materials planning.
- Use laptop, 209/2209 T-Berd, Exfo FTB 400, Acterna and other test-sets to option higher level electronic systems and test customer circuits and equipment.
- Review, analyze and interpret work orders, circuit design and word documents for installation and trouble isolation purposes.
- Interact with customers professionally and courteously to discuss service and service expectations.
- On call on a rotationally basis with other members of a crew.
Education
Bachelor of Science - Recreation Parks And Tourism Administration
Western Illinois University
Macomb, IL05.1996
Certificate - Network And System Administration
Denver Technical College
Denver, CO08.1999
Skills
- Fault isolation
- Troubleshooting
- Reliable and trustworthy
- Technology planning
- Customer service
- Critical thinking
Work Related Training
- DSO, DS1 and HDSL for Technicians.
- Digital Copper Transport.
- Nortel Optero 5200.
- Basic Sonet and Optical Circuits.
- Cisco 15454.
- Flashwave 4500 Turn-up and Maintenance.
- Juniper Networks JNCIA .
Timeline
Customer Data Technician
Lumen/Centurylink
01.2000 - Current
Bachelor of Science - Recreation Parks And Tourism Administration
Western Illinois University
Certificate - Network And System Administration
Denver Technical College
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