Summary
Overview
Work History
Education
Skills
Work Related Training
Timeline
Generic

Scott Licht

Davenport,Iowa

Summary

Adept at installing network components, adding new circuits and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.

Overview

24
24
years of professional experience

Work History

Customer Data Technician

Lumen/Centurylink
01.2000 - Current
  • Perform installation, testing, turn-up and acceptance of circuit and circuit equipment including DSO, DS1/T1, DS3/T3, Ethernet, TDM and other emerging technologies.
  • Repair and maintain multiplex equipment, fiber optics, switches and customer circuits with test centers to assure circuits and equipment are ready for customer acceptance.
  • Perform site surveys and inventory to cultivate installation and required materials planning.
  • Use laptop, 209/2209 T-Berd, Exfo FTB 400, Acterna and other test-sets to option higher level electronic systems and test customer circuits and equipment.
  • Review, analyze and interpret work orders, circuit design and word documents for installation and trouble isolation purposes.
  • Interact with customers professionally and courteously to discuss service and service expectations.
  • On call on a rotationally basis with other members of a crew.

Education

Bachelor of Science - Recreation Parks And Tourism Administration

Western Illinois University
Macomb, IL
05.1996

Certificate - Network And System Administration

Denver Technical College
Denver, CO
08.1999

Skills

  • Fault isolation
  • Troubleshooting
  • Reliable and trustworthy
  • Technology planning
  • Customer service
  • Critical thinking

Work Related Training

  • DSO, DS1 and HDSL for Technicians.
  • Digital Copper Transport.
  • Nortel Optero 5200.
  • Basic Sonet and Optical Circuits.
  • Cisco 15454.
  • Flashwave 4500 Turn-up and Maintenance.
  • Juniper Networks JNCIA .

Timeline

Customer Data Technician

Lumen/Centurylink
01.2000 - Current

Bachelor of Science - Recreation Parks And Tourism Administration

Western Illinois University

Certificate - Network And System Administration

Denver Technical College
Scott Licht