Scott Linder

• Increased customer satisfaction by efficiently handling and resolving complex claims in a timely manner.
• Mentored junior adjusters, sharing knowledge and expertise for improved team performance.
• Conducted thorough on-site inspections to accurately assess damages and determine appropriate compensation amounts.
• Managed high caseloads by prioritizing tasks and maintaining strict deadlines for claim resolution.
• Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
• Coordinated with contractors, engineers, and other professionals to facilitate accurate damage evaluations.

• Expedited claim processing by effectively utilizing technology and industry-specific software.
• Built strong professional networks within the industry resulting in increased opportunities for collaboration.
• Handled catastrophe-related events professionally and efficiently to minimize disruption for affected customers.
• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

1st party Property and Liability lines claims adjusting.

• Maintained high-quality standards with thorough inspections of assembled parts.
• Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
• Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.

• Tested systems, noting issues and completing preventive maintenance.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tended to radar systems, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Managed maintenance activities, supervised staff and inspected equipment.