Amy Riggs
Tempe,AZ
Summary
*Consistently set records for highest sales
*Handpicked for HGTV television show by homeowner, eliminating the other trade that should have also appeared.
* Selected for 1/10 coveted spots to accompany world renowned architect for exclusive 2 week trip to Italy
* Acted as acting Owner for 15 weeks while owner was ill.
* Responsible for single highest dollar amount on 4 day training trip, company wide
* Consistently acquired new accounts for established companies
* Consistently approached by competitors or clients with new job opportunities
Overview
2025
2025
years of professional experience
Work History
Assistant to Lead Interior Designer
BELLA GREY INTERIORS
Internet Sales Manager
AutoNation Toyota Tempe
Account Manager
Architectural Precast Designs, LLC
Regional Sales Manager/ Sales Tranier
United Laboratories, Inc.
Sales Manager
Mesa Precast Supply, INC
Sales Representative
Arista International
01.2024 - 09.2024
- I’m Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Stayed up-to-date with industry trends to position company as market leader.
- Streamlined sales process, reducing time from lead to close.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Identified and tapped into new markets, significantly expanding customer base.
- Increased market penetration with introduction of innovative sales tactics.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Exceeded sales targets through effective planning and goal setting.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Recorded accurate and efficient records in customer database.
- Developed, maintained and utilized diverse client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Consulted with businesses to supply accurate product and service information.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
Education
Bachelors Of Science - Sociology
Arizona State University
Tempe, AZ12.1999
Skills
- Sales strategy
- Client relationship management
- Client Relationship focus
- Market analysis
- Product demonstration
- Contract negotiation
- Customer engagement
- Time management
- Networking skills
- Lead generation
- Sales training
- Effective communication
- Problem resolution
- Attention to detail
- Team collaboration
- Fast learner
- Computer skills
- Verbal and written communication
- Relationship building
- Problem-solving
- File and record keeping
- Support services
- Administrative duties
- Schedule and calendar management
- Office administration
- Administrative tasks
- Schedule coordination
- Microsoft Office Suite
- Conflict resolution
- Meeting scheduling
- Document preparation
- Task prioritization
- Data confidentiality
- Document control
- Calendar management
- Decision-making
- Project Support
- Basic accounting
- Project coordination
- Project management
- Multi-line phone systems
- Business correspondence
- Expense reporting
- Spreadsheet software
Timeline
Sales Representative
Arista International
01.2024 - 09.2024
Assistant to Lead Interior Designer
BELLA GREY INTERIORS
Internet Sales Manager
AutoNation Toyota Tempe
Account Manager
Architectural Precast Designs, LLC
Regional Sales Manager/ Sales Tranier
United Laboratories, Inc.
Sales Manager
Mesa Precast Supply, INC
Bachelors Of Science - Sociology
Arizona State University
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