Summary
Overview
Work History
Education
Skills
Timeline
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Molly Pabst

Midvale,United States

Summary

Dynamic retail professional with a proven track record at Deseret Industries, excelling in customer engagement and retail sales. Leveraged effective negotiation and a goal-oriented mindset to consistently exceed performance targets, enhancing customer satisfaction and loyalty. Skilled in creating inviting shopping environments and optimizing team workflows, demonstrating exceptional teamwork and problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Women's Sales Associate

Deseret Industries
10.2024 - Current
  • Greeted customers and helped with product questions and locations.
  • Helped customers complete purchases, locate items.
  • Greeted customers and provided outstanding customer service.
  • Organizing and putting away clothing in correct sales location.
  • Gathers clothing that is not selling and replacing with updated items.
  • Organizes and prepares displays
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.

Childrens Clothing and Shoes

Deseret Industries
04.2024 - 07.2024
  • Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Identified trends in customer feedback, suggesting opportunities for improvement or additional training needs for staff members.
  • Worked closely with other departments to develop and implement new strategies designed to improve overall customer satisfaction rates.
  • Consistently exceeded performance targets, demonstrating an unwavering dedication to providing exceptional service and support for customers.
  • Optimized workflow processes by regularly reviewing team performance metrics and adjusting strategies accordingly.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Made sure things were organized and was left in better shape then when I started the day.

Education

GED -

Alta
Sandy, UT
01-2025

Skills

  • Goal-oriented mindset
  • Brand awareness
  • Effective negotiation
  • Building rapport
  • Fashion sense
  • Teamwork
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Time management
  • Customer engagement
  • Retail sales

Timeline

Women's Sales Associate

Deseret Industries
10.2024 - Current

Childrens Clothing and Shoes

Deseret Industries
04.2024 - 07.2024

GED -

Alta

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Molly Pabst