Scott Manley
Monmouth,OR
Summary
I am a recent graduate from Western Oregon University with a degree in Psychology and a minor in American Sign Language. I am a hard worker who does well in groups or while working independently. I am highly motivated to continue my education and accomplish my dream of becoming a Clinical Mental Health Counselor. I will provide insight and valuable perspectives to any peers and I look forward to building positive relationships along the way.
Overview
5
5
years of professional experience
Work History
Front End Worker
Costco
11.2023 - Current
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
Office of Disability Services
Western Oregon University
10.2021 - 06.2023
- The Office of Disability Services at WOU aims to provide accessibility and tools to students with documented disabilities on campus
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered and relayed phone calls to over ten fellow staff members.
- Typed out captions for course materials
- Worked directly with supervisors to create a daily plan for fellow student workers.
Courtesy Clerk
Albertsons Grocery Store
08.2019 - 09.2020
- Worked multiple positions
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Never no-showed or arrived late for a scheduled shift.
Education
Bachelor of Arts - Psychology
Western Oregon University
Monmouth, OR06.2023
High School Diploma -
Prairie High School
Vancouver, WA06.2020
No Degree - Running Start
Clark College
Vancouver, WA06.2020
Skills
- American Sign Language
- Reliability
- Empathy
- Hard-working
- Teamwork
- Communication
- Active Listening
- Feedback/Advice Contribution
Languages
American Sign Language
Full Professional
Timeline
Front End Worker
Costco
11.2023 - Current
Office of Disability Services
Western Oregon University
10.2021 - 06.2023
Courtesy Clerk
Albertsons Grocery Store
08.2019 - 09.2020
Bachelor of Arts - Psychology
Western Oregon University
High School Diploma -
Prairie High School
No Degree - Running Start
Clark College
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