Scott Mayer
Furniture Mart USA
Rochester,Minnesota
46
years of professional experience
Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.
Work History
Assistant Store Manager
2 Years- Led daily store operations, ensuring high standards of customer service and sales performance.
- Trained and mentored team members on product knowledge and sales techniques.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Store Manager
10 Years 4 Months- Sell all lines of furniture from mattresses to chairs
- Average $75,000 to $90,000 per month
- Assisted in ordering merchandise and training of new sales associates
- Accurate money handling
- Opening and closing the store
- Prepare sales meetings in absence of store manager
- Proficient with Storis Inventory Management System
- Proficient with Microsoft Outlook
ACH Assistant
1 Year 2 Months- Averaged 50-100 calls per day
- Calling people to assist them in enrolling in the Affordable Care Act
- Follow up with clients with questions or concerns
- Kept people informed of any new updates or changes
Sales
1 Year 8 Months- Worked with many Fortune 500 companies
- Primarily worked with AT&T
- We would go door to door and sign up individuals for U-Verse
Sales
7 Years 3 Months- Sell all lines of furniture from mattresses to chairs
- Averaged $40,000 to $50,000 per month
- Assisted in ordering merchandise and training of new sales associates
- Record keeping
- Opening and closing the store
Hercules Missile Crew Member
3 Years- Secret Security Clearance
- Trained incoming recruits
- Honorably Discharged
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma
Skills
Integrity and honesty
Time management
Interactive communication skills
Customer engagement
Self-discipline
Telephone sales
Problem-solving
Clear communication
Timeline
Assistant Store Manager
Furniture Mart USA
09.2024 - CurrentRead More
Assistant Store Manager
Furniture Superstore
05.2014 - 09.2024Read More
ACH Assistant
Serco Inc
03.2013 - 05.2014Read More
Sales
Atlas Charities
07.2011 - 03.2013Read More
Sales
Furniture Superstore
01.2004 - 04.2011Read More
Hercules Missile Crew Member
United States Army
12.1980 - 12.1983Read More
Byron High School
High School Diploma
Read More