Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott McAllister

Shelby Township ,MI

Summary

Motivated and security-focused IT professional with nearly 4 years of progressive experience, currently serving as a System Administrator and Security Operations Analyst. Skilled in detecting, investigating, and responding to cybersecurity threats including malware, phishing, and suspicious login activity. Adept at using tools such as VirusTotal, phishing analysis platforms, and the MITRE ATT&CK Framework to perform threat analysis and incident response.

Overview

4
4
years of professional experience

Work History

System Administrator / SecOps Analyst

Current Company
04.2024 - Current
  • Respond to phishing and malware incidents, analyze suspicious logins, and assist with incident response efforts
  • Use RocketCyber and Datto RMM/EDR for monitoring and endpoint management
  • Update and manage SSL certificates across systems
  • Support user account lifecycle management in Azure AD, Office 365, and Google Admin
  • Create and maintain documentation for internal IT and security processes
  • Assist in deploying LogRhythm SIEM and support its integration
  • Lead and assist in SharePoint site migrations
  • Implemented security protocols, safeguarding sensitive data against potential threats.

IT Field Technician

ProCern Technology Solutions
10.2021 - Current
  • Performed onsite troubleshooting for workstations, printers, and POS systems
  • Provisioned new devices and configured systems for onboarding
  • Deployed and supported Nextiva VoIP systems and user creation
  • Diagnosed and resolved hardware and software issues in various environments.
  • Reduced downtime for clients with prompt response to technical issues and effective problem-solving skills.

Education

Associate of Science - Computer Science

Macomb Community College
Warren, MI

Skills

  • Systems & Cloud: Azure AD, Office 365, Google Admin, Intune, SharePoint
  • Security & Monitoring: RocketCyber, Datto RMM & EDR, Phishing Investigation, Malware Triage, LogRhythm (deployment support)
  • Networking: DNS, DHCP, VPN, VoIP (Nextiva), Basic Network Troubleshooting
  • Scripting & Programming: PowerShell, Bash, Python, C
  • Tools & Platforms: Windows Server, Active Directory, Remote Management Tools, Ticketing Systems (eg, Jira, Zendesk)
  • Documentation: SOP creation, Incident Reports, Technical Process Guides
  • Network troubleshooting
  • Remote support
  • Endpoint security

Timeline

System Administrator / SecOps Analyst

Current Company
04.2024 - Current

IT Field Technician

ProCern Technology Solutions
10.2021 - Current

Associate of Science - Computer Science

Macomb Community College

Similar Profiles

CREATE PROFILE